It's more than delivery, it's a promise.

      Our promise goes beyond your front door. We promise to get you up & running and leave your home as spotless as we found it.
      We'll even show you how your new appliance works.

      We'll call you the evening before your delivery with a two-hour delivery window. And then call again when they're near your
      home so you can be ready for their arrival.

      If you have any questions at all, you can email us, or call us at 1-888-295-5965.

      What we'll do for you when we arrive.

      refrigerator

      Refrigerators or Freezers

      We promise to:

      • Remove/re-attach handles and doors (if needed)
      • Reverse unit doors upon request
      • Connect to water line and test it
      • Install racks, crispers, trays and door handles
      • Power up the unit, level and test it

      Measure before you buy.
      Make sure this unit fits in your home with our measurement guide.

      shop refrigerators
      shop freezers

      washer

      Washers

      We promise to:

      • Attach the washer's legs
      • Connect and test the hot/cold water supply
      • Stack units using the manufacturer's kit (upon request)
      • Ground washer and connect the drain hose
      • Test connections for leaks

      Measure before you buy.

      Make sure this unit fits in your home with our measurement guide.

      shop washers

      dryer

      Dryers

      We promise to:

      • Attach the dryer's legs and reverse door (upon request)
      • Connect unit to the gas line & test for leaks (gas models only)
      • Stack units using the manufacturer's kit (upon request)
      • Check 240V outlet and connect unit (electric models only)
      • Attach venting, level the unit and test it

      Measure before you buy.

      Make sure this unit fits in your home with our measurement guide.

      shop gas dryers
      shop electric dryers

      range

      Ranges

      We promise to:

      • Install the anti-tip device
      • Setup, level and test the unit
      • Connect unit to the gas line & test for leaks (gas models only)
      • Check 240V outlet and connect unit (electric models only)

      Measure before you buy.
      Make sure this unit fits in your home with our measurement guide.

      shop gas ranges
      shop electric ranges

      Tips to prepare
      your home for delivery.

      Follow these simple steps before your delivery time to help make the arrival of your new appliance quick and easy.

      Jot down the dimensions of the unit, grab a measuring tape and check the following:

      • Unit fits through all doorways and halls as well as up/down any stairs
      • Remove items on the floor/walls of your home that might be in the way (rugs, shelves, picture frames, etc.)
      • Outside your home, move any vehicles and clear a path from the street (snow, ice, debris, etc.)
      • Please put any pets in a separate area away from the delivery path

      If you visit a store, an associate can give you a "Walk the Path" kit to help get ready.

      if you have any questions at all, you can email us, or call us at
      1-888-295-5965.

      See the tips in action

      Click above for a short video on getting your home ready for your new appliance.

      Get the Delivery Measurement Guides (PDFs)

      Got
      Questions?

      we've got answers.
      ask sears home services

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