Frequently Asked Questions
- How do I tell if a product is available in my local store?
- What if I find a lower price somewhere else or after I place my order?
At Sears, we are here to help. On our Customer Service page, you can: check your order status and history, receive savings and coupons via email, order gift cards, find Sears company info and policies, locate a store, and a whole lot more. Call, chat or email Sears Customer Service, and get prompt answers to your questions.