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      Customer Service
      Customer Service  >   Policies  >   Pricing Policy

      Pricing Policy

      Effective Date: August 16, 2013

      Get answers and information about:


      Coupons

      To use a Sears-endorsed coupon on Sears.com, you must enter the coupon code during the checkout process. Some restrictions may apply. Full details are available with the offer, or in-store and online when they are available.




      Deferred Interest Promotions

      From time to time Sears offers special deferred interest financing promotions on qualifying merchandise when you use your Sears card. Full details are available with the offer, or in-store and online when they are available.




      Gift Cards

      Sears Gift Cards make great gifts, are available online in amounts from $5 to $500, and can be redeemed online at sears.com, and at approximately 3000 Sears stores, including Sears Grand and Sears Essentials stores. Use it again and again; your balance is automatically tracked.




      Pricing Errors

      Pricing errors may occur on the Sears site from time to time, on items sold by Sears, or items sold by third party merchants on Sears Marketplace. Sears attempts to correct all pricing errors as soon as they are discovered, or as soon as Sears receives notice of an error. Sears reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Sears. Any payments you make to Sears for orders that are cancelled due to pricing errors will be refunded.




      Rebates

      To learn more about Instant Utility Rebates and Mail-In Rebates, visit our Rebates page.




      Sears Associate discounts

      Sears employees will receive their employee discount by supplying an Associate Discount Card number. Simply provide your associate discount number where indicated in the checkout process. The discount will be reflected on your order total, which you can review during the checkout process prior to finalizing your order. An approved payment method must be used to receive an associate discount. Associates may choose to use coupon codes or their discount, but not both.


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