Customer Service

Contact Us

Sears.com
1-800-697-3277
Sears Stores
1-800-549-4505
Sears.com en Espanol
1-800-377-8634
Sears international

Services

Delivery
1-800-732-7747
Installation
1-800-326-8738
Part Orders & Inquiries
1-800-366-7278
Repair
1-800-469-4663
Cleaning Home Improvement Computer Repair
1-800-877-8701

Clubs & Rewards

Craftsman Club
1-800-682-8691
Shop Your Way Rewards
1-800-991-8707

Pricing Policy

Pricing Policy

Customer Service Homepage
Deferred Interest Promotions

From time to time Sears offers special deferred interest financing promotions on qualifying merchandise when you use your Sears card. Full details are available with the offer, or in-store and online when they are available.

Coupons

To use a Sears-endorsed coupon on Sears.com, you must enter the coupon code during the checkout process. Some restrictions may apply.

Sears Associate discounts

Sears employees will receive their employee discount by supplying an Associate Discount Card number. Simply provide your associate discount number where indicated in the checkout process. The discount will be reflected on your order total, which you can review during the checkout process prior to finalizing your order.

Gift Cards

Sears Gift Cards make great gifts, are available online in amounts from $5 to $500, and can be redeemed online at sears.com, and at approximately 3000 Sears stores, including Sears Grand and Sears Essentials stores. Use it again and again; your balance is automatically tracked.

KidVantage® Club

All kids brand clothing and shoes purchased on sears.com are currently not eligible for KidVantage® Club benefits.

Rebates

Applicable rebates are accessible from product result pages and product pages. Theye also sent to you in your order confirmation email. You can print rebates forms from the sears.com website during the rebate promotion period. Rebates are occasionally sent with outgoing packages from our warehouses. If the rebate is no longer available through the sears.com website, please call our Customer Service department at (800) 349-4358.

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