Home / Customer Service
Frequently Asked Questions
How do I track my order?
Can I cancel my order?
How to return my order?
Can I return my order at a Sears store?
How do I tell if a product is available in my local store?
What if I find a lower price somewhere else or after I place my order?
What is Sears Marketplace?
How do I learn more about Installation?
Price Match Policy
Find Your Local Store
Not a member?
Discover the value of being a cardmember.
Get our Sears mobile app