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Return Policy

3332 Powell Ave
Nashville TN 37204

Return Policy

Customer must get an RMA number within 14 days of receiving their order. After 14 days, we will not issue an RMA for conforming products.

ORIGINAL SHIPPING CHARGES - Original Shipping charges are NOT refundable on conforming products. RESTOCK FEE - 20% Re-Stocking may apply on all Non-Defective conforming Returns.

RMA ON LABEL - Please insure RMA# appears clearly on the SHIPPING LABEL on the outside of the return shipment. Please do not mark the boxitself in any other way.

RETURN SHIPPING CHARGES - Return shipping to Consumer Depot is at the customer's expense. RETURN CONDITION - All Returns must be in the same condition as received and contain: all original boxes - packing materials and contents included in the original shipment.

Consumer Depot is not responsible for lost or stolen packages. All authorized RETURNS must include a shipment tracking number. REFUSED RMA  Consumer Depot reserves the right to refuse RETURNS on any product that does not meet the above requirements.

DAMAGED SHIPMENT - Please notify the carrier immediately if your package arrives damaged. Ask them to make a note of the damaged shipment. Also please notify Consumer Depot immediately to arrange for a carrier inspection and pick up of damaged merchandise. Consumer Depot will file a claim with the carrier. Please save the merchandise, keep the original box and packing materials. If claims of DAMAGED GOODS receipt are not made within 3 days of delivery, regular RETURN policy will apply. INVALID SHIPPING ADDRESS / UNDELIVERABLE - Customer is responsible for providing an VALID shipping address during check-out. Consumer Depot will only refund the Item Price without shipping and handling fees for orders placed with INVALID delivery address.


With over 16 years in business and over 750,000 customers, Consumer Depot has established itself as one of the nation's largest and premier consumer electronics and computer product liquidators. Consumer Depot launched it's website over 10 years ago. We specialize in overstock, surplus and asset liquidations of computers and consumer electronics; including televisions, home audio, and home video products.

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