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Return Policy

373 Van Sinderen Ave
Brooklyn NY 11207

Return Policy

All products carry a warranty unless specifically noted otherwise. In such a case, Zoomusa will warrant the item for the same period as the manufacturer to ensure your satisfaction. Our Returns Policy is subject to the following:

* An RMA number must be requested within (21) days of the order date for all claims. After (21) days have elapsed, the customer should contact the applicable warranty provider. * Returned product will only be accepted only after the issuance of an RMA Authorization Form Number. * All returns that donot accompany a RMA form will be denied returns without a RMA form will be customers liability and returned to the customer. it is crucial to have a RMA form with a unique RMA bar-code. Returned product must be complete, in original boxes and packaging materials and contain all software, accessories and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged or altered products and accessories. Original shipping fees are not refundable. No returns for buyers remorse.

Customer Service is very important to us, Returns will be for repair or exchange only. within 21 days of purchase. Refurbished Laptop Batteries are not new and is considered a perishable item. Even though they typically hold a nice charge we do not guarantee them to hold any charge. We do Guarantee to work off the power source.


Zoomusa has been in business since early 2003 and we are one largest stocking vendors of new, open box and refurbished computer computers, laptops, monitors, printers, digital cameras, software, TVs, MP3 Players & more. Most orders are shipped the same business day. Buy with confidence -your satisfaction is guaranteed!

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