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DiamondPrincess.com
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DiamondPrincess.com
Return Policy

2460 Lemoine Ave
Suite 302
Fort Lee NJ 07024
US

Return Policy

At DiamondPrincess.com, we are confident that our products meet the high quality standards that we have set. However, we also provide a 30 day return policy should you feel the need to return the product. Please follow the steps below carefully in order for your return to be processed correctly. Failure to do so will prevent your return from being processed.
Please note that return of products that have custom engraving, show signs of wear, are damaged, altered or resized by any jeweler (other than DiamondPrincess.com) will not be accepted. Step 1:
Call our office at 1-800-576-9044. Explain your problem to the customer service representative. The representative will then assign you a customer claim number. On the original receipt, write your customer claim number at the bottom and enclose it with the returned item. Step 2:
When shipping the product, make sure that it is insured. Also request a return receipt to ensure that DiamondPrincess.com received the packet. For safety purposes, please do not write DiamondPrincess.com on the box. Substitute it with simply DP.com. Please enclose any certificates that were mailed with the product. If the certificate is not received, you may be liable to pay the cost to replace it. Step 3:
After we receive the product, we will review the claim against it. If it is approved, you will receive your refund within 14 days.

Description

DiamondPrincess.com is an online retailer that specializes in providing you with fine quality jewelry and gemstones. The philosophy of DiamondPrincess.com has always been to provide the customer the lowest price and the best value!!

In order to achieve this goal, DiamondPrincess.com has decided to eliminate the middleman. This way, the customer is buying directly from the manufacturer and therefore paying factory direct prices! By eliminating the wholesaler, DiamondPrincess.com manages to pass on significant savings to its customer. At Diamond Princess.com we use high-quality certified diamonds and fine gemstones. At DiamondPrincess.com you have the option to choose one of our exquisitely designed and created pieces or allow your creative juices to flow and create your own piece.

At DiamondPrincess.com, we offer solitaire rings for that special moment in someone's life, easily customizable to fit your needs (and hand!). We offer bracelets and earrings for any style - whether it be what you wear to work or a night out on the town! Our collection of pendants will carry only originality around your neck, and leave everyone else wondering where you got it! Our jewelry selection at DiamondPrincess.com features 14k and 18k gold, as well as the silver we all know and love. From rings, to pendants, we are certain you will find exactly what you are looking for! Think DiamondPrincess.com is just for the ladies? Think again - we also offer the finest of rings and bracelets for the men in your lives too!

Our Service Reps are available from Monday-Friday, 9:30am - 6:00pm EST. Please call 1-800-576-9044 to let us help you make your purchase decision!

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