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30 Alice St.
Arcadia CA 91006
60-Day Replace or Repair warranty period: Starting from the date the product arrived at the delivery address. All systems come with a 60 day warranty service. Warranty Policy: Removal of tamper proof stickers on the laptop will automatically void the warranty on the entire system. This warranty only covers hardware defects. Any software issues, neglect, or unauthorized repair are excluded.
60-DAY RETURN POLICY 1. Customer MUST contact us to request a Return Merchandise Authorization (RMA) number. All returns without RMA number will be refused. RMA number will only be valid for 14 calendar days after issued.
2. Customer must return and ship the products in their original packaging and insure the shipment, or accept the risk of loss or damage during shipping. Return freight charge will be at customer's expense. I-SellProduction does not reimburse any return shipping cost. 3. To be eligible for return, the products must be in the same condition as when shipped to customer. All of the accessories must also be included.
4. No returns will be allowed for products that are damaged while in customer's possession or control. 5. I-SellProduction will only refund the value of the purchased price. The outgoing freight is excluded.
6. Credit amount will be refunded after the returned products are received and inspected. Any missing parts and damages may cause deduction in refund amount. 7. Returned non-defective items are subject to 15% restocking fees. Shipping and handling fees are always not refundable.
Headquartered in LosAngeles, i-Sell Production is the leading Channel Distributor for internal and external storage devices, hard drive, optical drive, solid state drive (SSD), RAID, NAS, and iSCSI SAN.
i-Sell Production launched Off-Lease/IT Equipment Asset Recovery Division in 2008, with focus on eWaste reduction. We developed a highly efficient infrastructure to enhance the residual value of the recoverable IT Equipments, and at the same time, handle proper disposition of the unrecoverable products. Every month, i-Sell Production processes over ten thousands of defective hard disk drives for one of the largest CE retail chain stores in the U.S., and refurbishes thousands of Off-Lease computers for Institution, Retail and VAR customers. Let us customize and maximize the performance of your storage and computation needs. Our mission is to help take your IT infrastructure to the next level with least amount of cost and eWaste.
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