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JewelTie.com
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JewelTie.com
Return Policy

7500 Bellaire Blvd
Suite 632-A
Houston TX 77036
US

Return Policy

30-Day Returns Policy

Jewel Tie believes in complete customer satisfaction. You can return any item in its original condition within 30 days after receipt for a refund or exchange, less shipping and any sizing or service fees. Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been altered, resized (by a jeweler other than Jewel Tie), or damaged in any way cannot be accepted for return. Engraved jewelry items may not be returned.

Return Process: 1. Package Your Return. Include all original packaging and collateral material. For your security, do not indicate the contents of the package on the outside of the box.

2. Ship The Package. Return the package to us insured for the full purchase price and request a return receipt for confirmation that your shipment has reached Jewel Tie. Make sure your name and address are clearly printed on the outside of the package, and mail it to: Jewel Tie
7500 Bellaire Blvd Suite 632-A
Houston, TX 77036 You must follow these instructions exactly, failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at info@jeweltie.com.

Description

About Jewel Tie

Corporate Philosophy Jewel Tie is your trusted source for fine diamond and gold jewelry; supported with honest information, excellent values, and total commitment to your complete satisfaction. We strive to be proactive and innovative in our approach to provide the best online shopping experience. As one of the largest and most respected online jewelers, we've been serving thousands of satisfied customers over the years. Today, we have become the trusted virtual destination for diamond jewelry, engagement rings and fashion jewelry. Our jewelry experts strive to stay ahead of style and fashion trends so that we can bring you the very latest in jewelry styles.

Pledge To Our Customers We stand behind your purchase, because we believe in the quality of our jewelry, and we value the longevity of a quality relationship.

Your personal satisfaction is, and always will be, our top concern. So, when you're buying a gift for someone important in your life, or for yourself, don't risk going anywhere else. You have our word when it comes to providing reliable quality, trustworthy expertise and a commitment to service like none other. We buy our diamonds directly from the source. By avoiding third-party markups and fees, we can pass considerable savings along to our customers. Thus, our high-quality jewelry is offered to you at the lowest possible prices.

You can rely on Jewel Tie as your fine diamond and jewelry source. Our superb reputation reflects our quality, integrity and exceptional customer service. We have decades of diamond jewelry sales experience, outstanding ratings, and glowing testimonials from our customers. And we offer a complete satisfaction guarantee on your purchase. We'll help you understand more than the traditional cut, color, clarity, and carat weight. Our diamond and jewelry education sections give you the essentials you need to know to make an informed decision. We've also created useful online guides and easy-to-navigate gift categories, so you can be sure your gift is perfect no matter what the occasion.

Our experienced customer service representatives are happy to help you with any questions or listen to suggestions concerning your shopping experience. Please do not hesitate to contact us at info@jeweltie.com.

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