eForCity.com Storefront on Sears.com

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eForCity.com

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eForCity.com

Return Policy

12339 Denholmn Dr
El Monte CA 91732
US

sears@eforcity.com

Return Policy

Standard Return Policy
* Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date * Return for replacement: Within 30 days from the Invoice date.

Many manufacturers offer additional factory coverage. If you have purchased the OEM (Original Equipment Manufacturer) item with the retail packaging, please refer to the Manufacturer's Warranties Policy below. * Return for refund: Not offered
* Return for replacement: Not offered eForCity does NOT offer any returns on any products under Manufacturer's Warranties return policy unless it's a wrong item shipped case or never opened items. All items must be returned in the original brand new condition or will be refused at customer's cost.
Products listed under Manufacturer's Warranties return policy must be returned directly to the product manufacturer for repair or replacement. Warranty policy provided by the product manufacturer may require any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item. Special Return Policy
* Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date. * Return for replacement: No replacement is offered
* 15% restocking fee may apply All returns under Special Return Policy requires an RMA (Return Merchandise Authorization) number. All items returned without RMA number will be refused.
All returns under Special Return Policy must include the following: 1. Original packaging (manufacturer's box, plastic bags, etc.)
2. Original intact UPC barcode. Do not cut out the UPC code (for rebates) until you have examined and tested the product to your satisfaction. Removal of the UPC code voids any possibility of return regardless of RMA or credit request status. 3. Valid Return Merchandise Authorization (RMA) is REQUIRED on every return package. You can obtain the RMA number by contacting us at CSreturns@eforcity.com with your Invoice Number or Order Number.
4. Original packing slip. Do not mail or dispose of the packing slip (for rebates) until you have examined and tested the product to your satisfaction. 5. The return must be complete and include all accessories (antennas, remote controls, batteries, software disks, etc.)
6. Manufacturer documentation (manuals, warranty cards, registration information, etc.) The RMA number must be written on the invoice or the shipping box. The RMA number must NOT be written on the original manufacturer's packaging. Items received with any writing on the original manufacturer's packaging will be refused and returned to you at your cost and without credit approval.

Seasonal Products * Return for refund: Within 15 days from the Invoice Date (restrictions applies: Wrong ship / Defective** ONLY)
* Return for replacement: Not offered eForCity® does NOT offer any returns on any products unless it's due to wrong item shipped or defective item **(manufacture defect only; Defect due to user error excluded). All items must be returned in the original brand new condition within 15 days from the invoice date. All returns other than the listed conditions will be refused at customers cost.
All items have to be returned within 30 days of the Invoice Date. Except as provided for verified defective products, you will be responsible for all shipping charges for returns sent to our Returns Warehouse. All products are subject to a 15% restocking fee (except where prohibited by law) if returned opened or in a non-factory sealed box, provided that there is no restocking fee for defective products. Defective products can only be returned for a refund at the products purchasing price. The purchase price will be credited to the method of payment that was used for the original purchase. DVD, Blu-ray Disc, Movie, Return Policy
* Return DVDs for refund: Within 30 days (must be unopened, still in its plastic wrap) All DVD, Blu-ray Disc, Movies must be returned within 30 day of the Invoice date. All returned DVDs, Blu-ray Discs, Movies must be in brand new condition (unopened, still in its plastic wrap). All opened non-defective returns will be refused at customer's cost. For defective and wrong shipped DVDs / Blu-ray Discs / movies, we will offer refund at its original purchase price only, no replacement is offered. For wrong shipped DVDs / Blu-ray Discs / movies, they must be returned in the original brand new condition, never opened and still in its plastic wrap. All of our DVDs are Region 1 movies; we are NOT responsible for accepting returns due to purchase of wrong Region code DVDs.

eForCity® in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective or wrong item shipped. To return your order, simply send email to: csreturns@eforcity.com with the invoice number and return item(s) information.

Description

eForCity is your one stop shopping destination for electronic accessories at rock bottom prices! We carry a large collection of premium accessories, from HDMI cables for big screen HDTVs to cases and headsets for handheld gadgets like smart phones to everything in between!

eForcity Corp. is committed to providing high quality, low cost electronics and accessories to our customers. eForcity Corp., as a retailer of quality OEM and aftermarket products, shall not be responsible for any errors or omissions that might be contained within this Web Site. eForcity Corp. reserves the right to make changes to its web site without notice. ACCORDINGLY, ALL EFORCITY CORP. AND THIRD PARTY INFORMATION IS PROVIDED. EFORCITY CORP. IS NOT RESPONSIBLE FOR THE CONTENT OF ANY OTHER WEB SITE LINKED TO ANY EFORCITY WEB SITE. LINKS ARE PROVIDED AS INTERNET NAVIGATION TOOLS ONLY. EFORCITY CORP. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE EFORCITY CORP. SITES. UNDER NO CONDITION WILL EFROCITY CORP. BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR EFORCITY CORP. WILL NOT BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROPERTIES, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO ANY EFORCITY WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW OR OTHERWISE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO EFORCITY CORP. ARISING FROM ANY PRODUCT SOLD ON THE EFORCITY CORP. SITES SHALL BE THE PRICE OF THE PRODUCT ORDERED.

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