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Farm & Home Supply Center
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Farm & Home Supply Center
Return Policy

19411 S Malloy Prairie Rd
Cheney WA 99004
US

Return Policy

Farm & Home Supply Center guarantees your satisfaction and therefore gladly excepts returns for any reason if requested within 30 days of purchase. bHowever you MUST request an RGA (return goods authorization) PRIOR TO RETURNING THE PRODUCT so that your account can be properly credited (all credits will be in the same form as payment received)./b The RGA number should be printed very clearly on the outside of the package used to send the returned merchandise back to us. Items that are returned without an RGA number will not be accepted. All returned merchandise must be received within 15 days of issuing the RGA.

The customer is responsible for all return shipping costs. Credits will be issued when merchandise is received back in marketable condition. A minimum restocking fee of 10% (depends on condition) will be assessed if the product has been used. Credit is not given for original shipping cost except in the case of a defective product. We also recommend purchasing insurance for all returned merchandise. We cannot be responsible for loss or damage caused during return shipping. If there is a problem with your order that was our fault, we will take the necessary steps to make it right. We will be happy to reimburse the customer's UPS GROUND return shipping costs in the these situations, provided the customer includes proof of the charges paid.

Under no circumstances will Farm & Home Supply Center reimburse any expedited shipping charges for returned merchandise.

To obtain an RGA number, please call us at 1-509-239-4507 8am-5pm Pacific Time Mon-Sat. We strive to maintain quality merchandise and professionalism in all aspects of our service. We welcome your comments and suggestions. You may contact us at customer.support@farm-home.com.

Description

Farm & Home Hardware was established in 1969 by Hank and Alice Barnett in the little farming community of Basin City, Washington. Initially the focus was to provide the goods and services to the farmer. Building an inventory in such areas as plumbing, tools and heavy hardware, and providing services such as backhoe and trenching work, the business steadily grew and gained a reputation as a place where customer service was unequaled. In 1985, their son, Leonard, was persuaded to retire from the farm and join them as the general manager. Under their combined leadership, the store continued to grow and is today the primary source for all the general needs of the community. But the story does not end here. In early 1994, Hank and Alice's other son, Donald, persuaded them to enter the electronic age. With a custom designed inventory and accounting system, the business has been able to streamline it's processes and become much more competitive in the market place. Farm and Home Supply Center was made possible by all the hard work over the years and we are excited to now be able to bring our philosophy of quality products at a fair price, along with excellent customer service, to our Internet store. We hope you find your shopping experience at Farm & Home Supply Center to be easy and enjoyable.

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