Customer Ratings & Reviews of Shopzeus
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37933 Tanler Rd
Dade City FL 33523
If for any reason you wish to return your order for a refund or exchange please let us know beforehand. A return merchandise authorization number (RMA) has to be issued as incoming packages without the proper authorization will not be accepted by the warehouse. Please allow up to 48 hours process time. Please note we do not accept returns on:
* lingerie & training pants for hygiene reasons
* food, drink * medicine, pills, vitamins, tablets
Please refer to the following policy when returning an item: Item did not meet expectations
Contact us for an RMA (Toll free: 866-492-6323 or use the "Contact Us" form on Sears.com)
Item can be returned within 30 days from the date it was shipped We reserve the right to charge up to 25% restocking fee (rate varies according to circumstances)
Only accept return if item is in resalable condition (not used and in original package) Item damaged during shipping
Contact us via email (email@example.com) with attached images of the damaged package. Please include your Sears order number in the subject line to insure a timely reply. Shipping damages must be reported within 48 hours of receipt.
Once the claim has been resolved we will send you a replacement item or issue you a full refund. Defective/incorrect item sent
Contact us on toll free: 866-492-6323 or use the "Contact Us" form on Sears.
Defective/incorrect items must be reported within 48 hours of receipt. Under certain circumstances the received merchandise must be returned free of charge using a prepaid shipping label.
Once your claim is registered we will send you a replacement item or issue you a full refund. Food, in general, cannot be resold to the public -- violation of federal and state laws. Consequently, we are required to throw away returned food items. In order to prevent waste and help the environment, we ask that you purchase this item only if you are sure that you will use it. We cannot accept returned food items.
Shopzeus runs a chain of discount retail web stores in several countries. It has warehouses in the United States and Europe as well. Shopzeus deals with hundreds of wholesale suppliers and manufacturers.
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