Customer Ratings & Reviews of Everest Ventures
Overall Rating 20 Reviews
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6170 W Lake Mead Blvd
Las Vegas NV 89108
RETURNS AND EXCHANGES
All products sold by Everest Ventures LLC are covered by our Return Policy. We accept Merchandise for return within 14 days of the delivery date. Your purchase maybe returned for refund. All returns require an RMA# (Return Merchandise Authorization), and the following terms must be met: Returns and Refunds
RETURN POLICY: If you need to return an item, please email firstname.lastname@example.org to get a Return Material Authorization Number. Please include your Order Number and reason for return. Upon approval, Everest Ventures LLC will email you a Return Authorization Number (RMA#) and Return Instructions. No returns of any type will be accepted without an RMA#. Return Authorization Numbers are valid for fourteen (14) days. Any products returned after the expiration date will be refused. Please note that an RMA# does not guarantee a final disposition. All returns are subject to inspection.
Shipping, handling and insurance costs are non-refundable regardless of the reason for the return. All returns must be returned with all manufacturer packaging and inside shipping material, Please keep the manufacturer box for at least 30 days. Returns must be shipped freight prepaid. Products received freight collect, without an RMA#, not approved for return, or in any way not meeting the above criteria, will be refused. Please allow fourteen (14) days for processing returns.
Any products returned with missing or damaged original contents or false claims of defect, will be refused or assessed an additional restocking fee at our discretion.RMA numbers must be clearly printed on the outside of the package. Shipments without an RMA# will be refused. When returning items, it is the sender's responsibility to ensure that all articles are received by Everest ECommerce and that they are received undamaged. Using an insured shipping method is recommended. We will not be held liable for inbound parcels which are misdirected, damaged or lost en route. NON-DEFECTIVE MERCHANDISE: Non-Defective products may be returned within fourteen (14) days of receipt of goods and are subject to a minimum restocking fee of 25%. Freight charges will not be refunded. If a product has been opened or the product has been used it cannot be returned for credit.
DEFECTIVE MERCHANDISE: After obtaining a Return Authorization Number, defective products may be returned within fourteen (14) days of receipt of goods. Any defective product, which is still in its like-new condition, in the original box and which still includes all originally included accessory items and packing materials will be exchanged only. All merchandise defects will be verified by Everest Ventures LLC returns department and must be confirmed prior to shipment of the replacement. If a replacement is not available, Everest Ventures LLC will credit you for the original price paid for the product. All items that ship via Truck (Motor Freight) and Televisions over 14 inches are not returnable, as they are serviced under the manufacturer's warranty. LCD Projectors and screens are not returnable; they are serviced under the manufacturer's warranty. MIS-SHIPMENT:
If an item has been sent to you as the result of an error on our part such as an incorrect item or duplicate order, please email email@example.com immediately for an RMA# and we will issue a full refund or replacement order at the purchaser's option. All exchanged or returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled out), and accessories. Please do not tape or write anything on the item or packaging. We will charge you for replacement of damaged, altered, missing, written-on, or taped-on contents or cartons. We reserve the right to refuse any such returns.The serial number of your return must match the serial number that was shipped to you. Serial numbers that do not match will be returned. The following items are non-returnable:
1) Batteries, Power Supplies and Inverters 2) Home entertainment, video games, and software.
3) LCD Projectors and screens 4) Undergarments
Some Health & Personal Care products are not returnable, including:
Cholesterol monitors Diabetic/glucose monitors
Some Shampoo Some Skin Care
Customer centric company which will strive to completely satisfy you.
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Everest Ventures Storefront