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      CPO Outlets
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      Overall Rating 33 Reviews

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      CPO Outlets
      Return Policy

      120 W. Bellevue Dr
      Suite 100
      Pasadena CA 91105
      US

      Return Policy

      No Hassle Return Policy
      At CPO, our number one goal is for you to be happy with your purchase, thats why we offer a no-hassle, satisfaction guarantee for the products we sell. Regardless of why your purchase didnt work out, we have a solution that covers you for the first thirty days on new items and sixty days on reconditioned items. Change Your Mind?
      Step #1: Call our Customer Care team at 866-577-3014 to request a Return Merchandise Authorization (RMA). Step #2: Pack your item for return to our distribution center.
      Step #3: Insure the package for your protection and return to: CPO Returns
      900 Raco DR Lawrenceville, GA 30046

      Exchange for a Different Item? Step #1: Call our Customer Care team at 866-577-3014 to request a Return Merchandise Authorization (RMA).
      Step #2: Pack your item for return to our distribution center. Step #3: Insure the package for your protection and return to:
      CPO Returns 900 Raco DR
      Lawrenceville, GA 30046 Step #4: Place a new order with our Customer Care team and well have your new item shipped.

      Do You Believe Your Item is Defective? Step #1: Call our Customer Care team at 866-577-3014 to request a Return Merchandise Authorization (RMA).
      Step #2: Pack your item for return to our distribution center. Step #3: Well send you a pre-paid shipping label to return your item.
      Step #4: Hand your package to any UPS driver or take your package to a UPS store for free delivery back to our location. Is Your Item Missing Parts?
      Often times, we can send a replacement part for a missing or defective item. If you have a part that is missing or defective, please call us at 866-577-3014 and well verify if a part can be ordered and sent directly to you. The brands listed on the following link have requested that you contact them directly so that they may ask specific questions to ensure they are sending the correct part. We apologize for not being able to contact the manufacturer on your behalf to obtain replacement parts for these brands. For a list of all manufacturer phone numbers go here: http://www.cpooutlets.com/manufacture-phonenumbers/manufacture-phonenumbers,default,pg.html.


      See full return policy here: http://www.cpooutlets.com/outlets-return-policy/outlets-return-policy,default,pg.html

      Description

      Established in 2004, CPO Commerce is Americas leading online tool retailer, operating 35 brand outlet stores including CPO Bosch, CPO Milwaukee, CPO DeWalt and CPO Makita (to see a complete list of CPOs brand outlets, go to CPOoutlets.com.) CPOs brand outlet stores are known for their full selection of new tools and accessories, as well as the countrys largest selection of factory reconditioned tools. CPO Commerce also operates 4 specialty stores, Reconditionedtools.com, Tylertool.com, CPOoutdoor.com and CPOpressurewashers.com.

      CPO has shipped over 1 million orders to professional contractors, woodworkers, and handy homeowners who appreciate CPOs commitment to its customers. BizRate recognized CPO in its Circle of Excellence, acknowledging that CPO goes above and beyond the norm to provide exceptional service to its customers. For six years in a row CPO Commerce has been recognized by Inc. magazine as one of the fastest growing private companies in America. CPO customers return again and again for:

      1. Widest selection of products from trusted brands 2. Big savings on factory reconditioned and clearance items (with full warranties)
      3. FAST SHIPPING! Most orders ship within 1 business day! 4. Unrivaled customer service - Available 7 Days a Week
      5. Hassle free shopping experience

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