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Return Policy

17870 Newhope Street
Fountain Valley CA 92708

Return Policy

Standard Return Policy
Return for refund within: 30 days Return for replacement within: 30 days
Restocking Fee: 0.00% RMA Policy
If you are not satisfied with your laptop battery purchase, your item may be returned within 60 days from the shipping date. LB1 High Performance retains discretion regarding whether a returned item will be refunded or exchanged. In addition, all laptop battery returns must include:
-LB1 High Performance sticker on product with serial number -All original boxes and packing materials provided by manufacturer
-Contain the original UPC codes if available -All manuals
-All accessories -All manufacturer documentation

If any return shipment does not contain all of these items or if the item is damaged, your exchange or return request may be denied. Defective item:
All defective laptop batteries can be returned within 30 days of ship date for an exchange or refund. For exchanges, your warranty period will start on the ship date of the exchange battery. Return shipping costs will be paid for by the customer. LB1 High Performance will cover the cost to ship the exchange product via Standard Shipping. Any requests for expedited shipping will be paid for by the customer. For refund requests, a refund for the full purchase price of the item will be issued if the product is returned in all original packaging. Original shipping charges will not be refunded. For orders that came with free shipping, a $6.95 shipping fee will be deducted from your total credit. Non-defective item:
All non-defective products can be returned within 30 days of ship date for a refund or exchange. Return shipping costs will be paid for by the customer. All returns of non-defective products are subject to a 15% processing fee. This amount will be deducted from your credit. Original shipping charges will not be refunded. Damaged item:
If your product arrives damaged, save everything that arrived and contact the LB1 High Performance customer service department immediately to begin the process of an exchange. RMA instructions
Package the battery in safe packaging for return. Drop your package with the USPS (United States Postal Service). (We recommend USPS Flat Rate Priority which includes a tracking number). LB1 High Performance is not responsible for returned product without tracking information. Be sure your name, address and zip code are included on the return.

Please allow 5 to 7 business days for return transit time, plus an additional 2-3 business days upon receipt for the return to be completed and refund to be issued. For assistance returning an order please email or call 7145984088.


LB1 High PerformanceŽ

Here at LB1 High Performance, we pride ourselves on providing the higest level of customer service to each of our customers. It is our passion to provide consumers with an ultra-reliable laptop battery solution with the optimum level of quality and value.
We are an established American company headquartered in California, home to Silicon Valley - the birthplace of modern computer technology. Our efficient warehouse operations guarantee super-fast shipping!
We offer overnight shipping, and most orders are shipped the same day! Get your laptop battery when you need it! When you need a replacement laptop battery for your laptop or notebook computer, you need the most cost effective, longest lasting, and reliable laptop batteries available on the market today. LB1 High Performance manufactures the highest quality replacement laptop batteries.

We manufacture all of our LB1 High Performance replacement laptop batteries in our ISO 9001 certified factories, which guarantees optimal Performance, Fit, and Function. Our replacement laptop batteries are guaranteed to meet and/or exceed the expectations OEM factory installed batteries.

Your work is important, so don't settle for low quality batteries that will need to be replaced quickly. Every laptop battery we sell passes through rigorous testing to ensure the highest level quality and craftsmanship, including overcharge/overheat testing, charge/discharge testing, circuit testing, voltage and current testing, and capacity testing. Each battery is then tested in a laptop to ensure its 100% compatible and optimized for your laptop computer.
We proudly stand behind the quality of all our products with a 100% satisfaction guarantee. We understand how important it is to be sure you are purchasing the correct battery for your laptop, and the various questions and concerns you may have. Our team of tech-savvy laptop battery experts are availiable to answer any questions you may have.
We want all our customers to have a smooth and positive shopping experience - 100% customer satisfaction is our goal.


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