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Return Policy

SUITE #344

Return Policy

Customer satisfaction is very important to Xezonline and
Each item passes strict quality control process during manufacturing and prior to shipment to a customer. If you are not satisfied with your purchase, you may return it to us within 30 days of ship date for a refund.
ITEM MUST BE IN ORIGINAL, UNUSED CONDITION. BUYER PAYS FOR RETURN SHIPPING. Returns must be shipped via a prepaid traceable carrier, such as UPS or FedEx. In case of loss or damage, the customer is liable.

Original unused condition means that there are no scratches, marks or blemishes on the product returned and the security tags are still attached. The product must not have been sized or altered in any way. You must obtain a Return for Inspection (RFI) number from us before returning the merchandise. We will not accept any returned merchandise without an RFI number. Contact a Customer Service Specialist at to obtain an RFI number.


Since 2001 we design, manufacture and sell luxury goods produced under Xezo brand name.
We produce fine pens, luxury timepieces, briefcases and luxurious eyewear; most of which are made as limited edition, numbered and copyrighted designs. Collectors and non-collectors alike have bought pieces from our Xezo collections of high-quality, luxury products. They appreciate the fact that every limited edition watch, writing instrument and eyewear we design is hand-crafted with integrity and attention to detail to ensure a quality-made product. Beginning in September of 2012, we are offering some of our products to Sears customers. Please visit

Espańol Xezonline es una filial de venta de bienes de lujo de la marca XEZO.
Xezo produce bolígrafos, relojes, portafolios y gafas de sol. La mayoría de ellos se hacen como ediciones limitadas y con diseńos con derechos reservados.
Por favor, visite Deutsch
Xezonline ist die Vertriebstochter der Marke XEZO für Luxusartikel. Xezo produziert Kugelschreiber, Uhren, Aktentaschen und Sonnenbrillen. Die meisten von ihnen werden als limitierte Auflagen und urheberrechtlich geschützte Designserien hergestellt.
Besuchen Sie Français
Xezonline est la filiale marketing de la marque de produits de luxe XEZO. XEZO fabrique des stylos, des montres, des mallettes et des lunettes de soleil. La majorité de ces produits nexiste quen série limitée et leur conception est protégée par le copyright. Veuillez visiter le site Italiano
Xezonline č la societŕ affiliata che si occupa di marketing di XEZO, marca di prodotti di lusso. Xezo produce penne, orologi, pelletteria e occhiali da sole; la maggior parte dei prodotti sono
fabbricati in edizione limitata e con design brevettati. Si prega di visitare il sito internet

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