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All merchandise for return must meet the following conditions:
-Return in undamaged original packing and resell-able condition (including ALL original packaging, accessories, manuals and warranty cards); -Return to us within 30 days after invoice date (unless otherwise indicated)
-All returns must be prepaid; No COD's accepted -Copy of invoice enclosed with merchandise
-Enclose a brief letter of explanation -There maybe 15% restocking fee for returning non-defective item for refund (this percentage may vary depending on supplier/distributor policy), $10 at the minimum.
-All returns will be evaluated and tested upon receipt by our technical team. **please note: items returned to us that do not meet with our policy will not qualify for any credit and will be either returned to you at your expense or discarded. Also, certain items are nonreturnable: such as personalized items, worn garments, books, games, DVDs, skincare products, and some electronics.
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