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Archer Full Throttle
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Archer Full Throttle
Return Policy

1030 S State Road Ste 10F
Harbor Springs MI 49740
US

Return Policy

WE APPRECIATE YOUR BUSINESS AND WE WANT YOU TO BE 100% SATISFIED
GENERAL RETURN POLICY Archer Full Throttle knows you have a choice, and we value your business. If you are not happy with your order, please let us know. If you are having difficulty with any equipment youve purchased, please email us at customerservice@acherfullthrottle.com. Many problems can easily be resolved with just a phone call.
Upon delivery, please check the carton contents immediately against items on the front of your invoice. If you are missing items please notify us immediately by email. Please note that some bulky and specialty items may be drop-shipped directly from the manufacturer. Such items will arrive separately and may or may not arrive on the same day or via the same carrier. This information will be indicated on your order page which you can access via the website. If you are not happy with your purchase, you may return eligible items for refund, credit, or exchange provided you obtain a Return Authorization (RA) number within 10 days*of receipt of your order. *See instructions and details below

DAMAGED PACKAGES If you discover your shipment has been damaged in-transit, please contact our customer service department at customerservice@archerfullthrottle.com immediately, so we can arrange a replacement shipment or appropriate repair. Shipping damage claims must be made within 3 business days of receipt of your package and must be resolved before proceeding with returns or exchanges.


GENERAL RETURN INSTRUCTIONS 1. Email US FIRST. Contact customer service at customerservice@archerfullthrottle.com to receive a Return Authorization (RA) number. Returns submitted without an RA number will be returned at the senders expense. 2. RETURN ALL ITEMS IN THEIR ORIGINAL CONDITION. Returned items must show no signs of wear, use, abuse, or alteration. Include all original packaging, accessories, paperwork (owners manuals, warranty cards, etc.). Please do not write on the merchandise packing, manual, or warranty card until you are certain that you will keep all items you have purchased. Returned items NOT in their original condition may be refused or subject to repair costs and/or a restocking fee of up to 25%.
3. REPACKAGE AND INSURE. You are responsible for merchandise until it safely reaches our store. To protect your return, please (a) repack items using all original packing materials, (b) tape your box securely with approved packaging tape, (c) insure your package for the full value of your purchase and (d) write the Return Authorization (RA) number on the outside of the shipping box, NOT on the merchandise box. 4. RETURN SHIP AND KEEP YOUR TRACKING NUMBER. Ship your item(s) back using the shipping label on the reverse side of your invoice included in your shipment. Use a service such as UPS or FedEx that provides package tracking. We are not responsible if your package is lost in the mail or damaged during the return shipment. Resolving lost or damaged returned package claims will be between you and your insured carrier only.
5. BE SURE YOUR RETURN IS TIMELY. ITEMS MUST BE RECEIVED IN OUR STORE WITHIN 15 DAYS OF ISSUING YOUR RETURN AUTHORIZATION (RA) NUMBER. RETURNS WITH MISSING OR EXPIRED RA NUMBERS WILL BE REFUSED AND RETURNED TO SENDER. CANCELLATIONS Please be sure of and double-check your order details before submitting them to our store. In some cases, orders are processed and packed for shipment within just a few hours. So time for cancellations is limited. However, if you place an order, but later decide you must cancel, please contact customer service at customerservice@archerfullthrottle.com as quickly as possible. If your order has not yet executed, we will make every attempt to honor the cancellation request. Late cancellations paid by credit card may be subject to a 3% processing fee and shipping charges may or may not be recoverable (depending on when a cancellation request is received). Also note that cancellations are restricted on custom work (tuning & adjusting bows, fletching & trimming arrows, etc.) as these items cannot be resold as new once our work has begun.

TYPOGRAPHICAL ERRORS While every effort is made to ensure that pricing on our website is correct and current, typographical and display errors can occur. In such an event, Archer Full Throttle, LLC shall reserve the right to refuse or cancel any order. In the event of an overpricing error, your invoice will be automatically adjusted (credited/refunded) the amount of the discrepancy. In the event of an under-pricing error, Archer Full Throttle will attempt to contact you by phone or email, to notify you of the error and give you the opportunity to choose how to proceed.

Description

Place orders with confidence! We have been selling online and shipping all over the world for over 8 years!!!!

Archer Full Throttle began as a dream. As a young girl I had always dreamed of running my own business. I received a bachelor's degree in merchandising management from Michigan State University and set out to make my dream a reality. After selling a variety of items online for over five years, in October of 2003 I began selling outdoor apparel and was amazed at the response I received from customers all over the world. Everyone loved the products I was selling and wanted more. I was raised in Northern Michigan and have always loved the Outdoors. I was introduced to the hunting world by the master of legends Fred Bear. My family lived next door to Fred and Henrietta Bear on the shores of the Ausable River in Grayling MI until I was six years old. Some of the neatest memories of my childhood were spent there. Imagine playing on the trophy skin rugs of Fred Bear. His home was filled with every trophy mount imaginable. I even had the awesome opportunity to pose with "Papa Bear" when I was three years old in the Bear Archery Catalog. I am continually inspired daily from things he taught me in both hunting and in life. I now reside in Northern Michigan with my two daughters who both share my passion. Welcome to a small town experience where we are all friends, parents, neighbors, and citizens together in a global market place!

Enjoy the great outdoors!!!!! Angie Cranney

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