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Return Policy

PO BOX 190888
Brooklyn NY 11219

Return Policy

You may return any new purchase that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 14 days of purchase. Simply email us at for a RMA number. Due to high call volumes, our representatives may be busy assisting other customers when you call, so please leave your name, phone number and what you are calling about and we'll call you back as soon as we can. Please call us during our customer service hours: M-TH (12:00-5:00PMEST).
------------------------------------------------------------------------------------------------------------------------------------------------------ The RMA (Return Merchandise Authorization) Process:
(1) Create a RMA so we can identify it. You can request one by e-mailing us at (2) Our address will be provided to you after you request an RMA. Do not send it to our PO Box.
(3) Your RMA is received and approved. We review the package, it usually takes up to 7 business days. (4) If the item was "dead on arrival" or arrived in damage condition, a replacement will be sent out unless it's out of stock. If you requested a refund for an item, the amount will be credited to your original payment method 2-7 business days later. Depending on the item and condition, there will be a possible restocking fee.
------------------------------------------------------------------------------------------------------------------------------------------------------ ** BCUBE reserves the right to test these returns and impose a customer fee up to 25 percent of the product sales price if the customer misrepresents the condition of the product. Any returned item that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. If the item is returned in an opened box, there will be a 20% restocking fee. If the item is returned as used, there will be a 25% restocking fee and shipping charges will not be refunded. Full refunds are only allowed for items that arrived to you defective, damaged, and brand new items. We only sell items in brand new condition. Some items are not allowed for full refunds due to the nature of the product. Please contact us if you have questions about returns and we'll be happy to assist you. **
------------------------------------------------------------------------------------------------------------------------------------------------------ BCUBE will not accept returns of any item more than 14 days after you receive the shipment. Also, if you return the item to an incorrect address other than the address that we give you, you will be charged for the item AND the price for the shipping so please double check to make sure you are sending it to the correct place. If you have trouble sending an item back, please contact us. Thank you and have a great day.


BCUBE INC. is the best store for all your electronic needs, home goods, clothing, perfume, and more! You name it and we should have it! If the product you are looking for is out of stock, we'll try our best to get it for you. Our products are sold worldwide through eBay, Amazon, and Sears, and that's just to name a few. Customers are most important to us; therefore, we always do our best to provide the most awesome customer service and hassle-free transactions and returns. We guarantee you 100% satisfaction. Our team is reachable by phone or email support at: . Please call us during our customer service hours: M-TH (12:00-5:00PMEST). We will always call you back. Customers are our number one priority!

If you see a cheaper price for a product on Sears Marketplace, please give us a call or send us an e-mail, we'll be happy to price match if we are able to!

Shop with BCUBE INC, shop smart, shop with the best! Visit us at for additional sales!

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