Customer Ratings & Reviews of Buy Now Direct
Overall Rating 6 Reviews
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545 Oxford Road
Cedarhurst NY 11516
RETURNS: All returns on any of our selling platforms, require prior written authorization and permission, and are subject to a restocking fee of up to 50% (or more for electronics or equipment) depending on the type of item, the condition of the item and its packaging. All returns MUST be received by Buy Now Direct within 20 days of the date of delivery. In order to qualify for return or refund credit, ALL items for return must be received in their original packaging condition - un-opened, sealed and in their original packaging and plastic wrap. Reimbursement of shipping fees for returned items is at the sole discretion of Buy Now Direct, Inc.
Please contact us regarding returns via email or by calling us at 347-328-5710. Please note: IMPORTANT: ALL RETURNS MUST BE SENT WITH TRACKING (INCLUDING SIGNATURE RECEIPT REQUIRED FOR ORDERS OVER $100); TRACKING MUST BE PROVIDED TO BUY NOW DIRECT, INC. IN ORDER FOR RETURN AND REFUND TO BE PROCESSED. RETURNS SENT WITHOUT TRACKING CAN NOT BE PROCESSED AND WILL NOT RECEIVE REFUND;
Items must be in new condition - un-opened, sealed and in their original packaging and plastic wrap; Items must be returned with all original packaging and accessories, in their original packaging and plastic wrap;
Media items & Electronics (for example, electronics, movies, music, video games, and software) must be unopened and still in their plastic wrap;
Electronics must have a UPC or serial number; All returns must be received within 20 days of the date of delivery;
Anything that has been determined by Buy Now Direct Inc to be used, is non-returnable. No refunds will be given for used items;
No refunds or returns will be given on any item that is marked as a special order item; No returns will be accepted or refunds given for items received after the maximum return date of 20 days following delivery
Returns are subject to a restocking fee of up to 50% (or more for electronics or equipment) depending on the type of item, the condition of the item and its packaging. No credit will be issued for unauthorized returns. All returns must be properly packaged; no credit will be issue for improperly packaged returns, or on previously opened, used or non-saleable products.
Name, address, and order Identification number must accompany all returns, or your request for refund will not be issued. There are no exchanges - Credit for returns will be processed in a timely fashion;
REFUNDS WILL BE ISSUED VIA REFUND CHECK TO THE SHIPPING ADDRESS AND PAYEE WITHIN 2-3 WEEKS OF RETURN. PLEASE NOTE: ALL PURCHASES ON THE SEARS PLATFORM ARE GOVERNED IN FULL BY OUR TERMS AND CONDITIONS CONTAINED ON OUR WEBSITE AT http://www.buynowdirect.com/pages/terms-conditions
International Orders: We are not responsible for, or in any way involved with, the Customs process or Import taxes from the country that you are shipping to: You may have to pay import taxes and/or customs duties. You may also be required to pay a brokerage (handling) fee for the shipment. These charges are separate from your shipping charge and you will be billed directly for them by the country you are shipping to. We have no nexus to this, nor control over this, and disclaim all responsibility for Customs problems or Import Taxes. In addition, if your order is returned to us due to a banned/restricted products policy, a wrong address, refusal to pay customs fees, refusal to accept the order or because no one was there to accept delivery of your order, we will refund as follows: You will be refunded the total amount of the order, minus the shipping charge, and 50% of the value of the order, (as a re-stocking fee). We will also subtract any other outside charges incurred by us during shipping, such as warehousing fees, return postage fees, etc. If the cost to return the product to us is larger than the cost of the refund due, we will instruct the carrier to abandon the order and there will be no credit for the order. If the product(s) is seized by customs, there will be no credit processed for the product(s).
Buy Now Direct is an International Supplier of Medical, Dental, Health, Beauty, Pet, Office, Electronics and Everyday Supplies with an reputation in excellence that is unsurpassed by our competition.
Our mission is to supply our customers with the finest merchandise on the market, at outstanding prices. We aim to exceed your expectations in all areas of your transaction, and to go WAY above and beyond in customer service. Buy Now Direct - The Ultimate Supply source - Exceeding Your Expectations. We go above and Beyond!
PLEASE NOTE: ALL PURCHASES ON THE SEARS PLATFORM ARE GOVERNED IN FULL BY OUR TERMS AND CONDITIONS CONTAINED ON OUR WEBSITE AT http://www.buynowdirect.com/pages/terms-conditions
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