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128-15 26th Ave.
Flushing NY 11354
Travers wants you to be 100% satisfied with your purchase. We will replace, refund or issue credit on standard stock merchandise in unused condition. Returns must be pre-authorized and must be returned within 90 days of Travers original ship date. We'll also pay the shipping costs if the return is a result of our error. Call our customer service department at 1-800-221-0270 to arrange your return authorization number. Be sure to include the original packing slip (or a copy) or invoice in the package. Shipping must be prepaid. We will not accept C.O.D. shipments. Any claims or discrepancies in the shipment must be made within 5 days of receipt of the merchandise. The return of factory standard non-stock items may be subject to a 15% or greater restocking charge. Due to manufacturer's policy, all books and software that are opened cannot be returned. All credits and returned products are subject to inspection. Travers reserves the right to decline the return or credit of any product deemed misused or non-saleable.
Since its inception in 1924, Travers Tool Co., Inc. has served the metalworking community with service and dedication. From humble beginnings in New York City to a worldwide presence in the 21st century, Travers Tool provides the best in quality and price for metalworking tools and industrial supplies.
What You Want... When You Want It... Where You Want It. Our Values:
* Customer Delight * Positive Approach
* Continuous Improvement * Responsiveness
* Integrity * Quality
Travers proudly celebrates its tradition of providing unparalleled customer service to the metalworking industry. For over 80 years, Travers has measured success just as its founder did - one satisfied customer at a time. This dedication, compiled with innovative thinking, has led to tremendous growth in Travers product offering, with over 7,000 new items added this past year alone. This wide expansion of their product selection has led to the inclusion of welding equipment, woodworking tools, unique specialty cutting tools, generators, and a variety of safety and material handling innovations. With the introduction of OTMT machinery, power tools and safety products, Travers now provides the industry's most cost efficient means to a safer and more productive shop. As a full line distributor of all brands featured within their master catalog, Travers offers a wide range of quality products at varying pricing to fit any budget. Significant investments in technology, including upgrading their business system and website, have made working with Travers easier than ever. Like the metalworking industry itself, Travers remains ever changing and consistently poised to meet the demands the future holds.
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