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Sophias Style Boutique Inc
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Sophias Style Boutique Inc
Return Policy

14808 Shepard Street #200
Omaha NE 68138
US

Return Policy

We are more than happy to accept returns, and pride ourselves on having a simple and convenient return policy. With the exception of special occasion wear (please see below for our Special Occasion Wear Return Policy) and embroidered items, we will accept returns on items within 30 days of the shipped date. Please note that embroidered items cannot be returned and we charge a 20% restocking fee for all returned special occasion dresses. To ensure that you will receive a full product refund, please only return items that meet the following criteria:

Items are unworn Items are unwashed
All tags are still attached Items have not been embroidered
Items are sent back to us within 30 days of shipped date On International orders, all applicable duties/ taxes have been paid.
We cannot accept returns on undergarments or hair accessories Furniture and lighting are subject to a 10% restocking fee upon return
Shoes must be unworn and returned in the original box. Please note: We will not accept returns if the shoe box is damaged or not included. Do not place tape or shipping labels directly onto the shoe box. Any items returned to us that do not meet these criteria will be eligible for a partial refund or store credit only. Shipping will not be refunded. If you are unsure as to whether or not your return is eligible for a refund or have any other questions or concerns, please do not hesitate to contact our customer service department.

*PLEASE NOTE: Our SPECIAL OCCASION RETURNS POLICY is detailed below. If you wish to return a Special Occasion Dress, please scroll down to view our policy. Special Occasion Wear consists of:

Communion/Confirmation Dresses Pageant Gowns
Flower Girl Dresses Christmas Dresses
Easter Dresses Boys Formal Wear
Christening/Baptism Gowns Quinceanera Gowns
Prom/Formal Gowns Maternity Apparel
If you purchase a special occasion wear item, and for any reason are dissatisfied with your purchase, you are more than welcome to return it to us for a refund. There will be no restocking fee for special occasion wear for the first item all others will incur in a restocking fee of 20% per item. Please ship your return to us within 20 days of arrival to you as documented by postal carrier. We cannot accept special occasion wear returns after more than 20 days. Please ensure that your return is in its original condition as per the following crite
Items are unworn Items are unwashed
All tags are still attached Items have not been embroidered
Items are sent back to us within 14 days of shipped date On International orders, all applicable duties/ taxes have been paid.

Any items returned to us that do not meet these criteria will be eligible for a partial refund or store credit only. If you are unsure as to whether or not your return is eligible for a refund or have any other questions or concerns, please do not hesitate to contact our customer service department. All returns are handled within four business days of receipt at our warehouse. Please allow up to 30 days for credit to appear on your credit/debit card billing statement

You can mail your returns back to 14808 Sheppard Street
#700 Omaha, NE
68138 Please make sure to include a copy of your invoice and the reason for return (too small, etc).

Any refunds will be issued back to your Sears account. I hope you're pleased with your purchase, and with the level of service I have provided. Positive feedback would be greatly appreciated.

Should you have any problems with your order, PLEASE contact me first before leaving feedback so that I may have the opportunity to resolve the issue! Thank you again, and please come back soon!


If you have any questions, please let us know.

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