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      Return Policy

      195 Research Drive
      Jenkins Township PA 18640

      Return Policy

      If you are not completely satisfied with your purchase, you may return any unopened, merchandise in "new and unused" condition within 30 days of receipt for a refund, excluding shipping fees. To make a return, please call our Customer Service department at 1-800-222-9243 within 30 days of receiving your shipment. All returns must be pre-authorized. Unauthorized returns will be refused and returned.

      All returns must be received within 30 days of issuance of your authorization. Items must be in sellable condition, free from any damage, and returned in its original packaging. Tagged items must remain attached and inserts that accompany the item need to remain with the product for return acceptance. All documentation, parts and accessories need to be included with the returned merchandise to receive a full refund. Products received without an authorization will be refused. Certain items such as bedding and bedding accessories are special order items and competitively priced, therefore, merchandise returns are subject to a 30%-50% restocking fee. For health and hygiene reasons, BabyAge is unable to accept any opened or unopened returns on any of the following kinds of items:

      Diaper Bags and Accessories Costumes
      Pregnancy Pillows Potty Seats
      Gliders Feeding Accessories
      Bottles Breast Pumps
      Wipes Thermometers
      Pacifiers Bath Tubs and Accessories
      Lotions Powders
      Fabric Food
      Formula Products Books
      Personalized Items *This includes, and is not limited to, additional items marked specifically as non-returnable.

      All refunds are issued upon receipt of your unopened return. Shipping costs are not refundable, and any return shipping costs are your responsibility. Our flat shipping rate per item does not represent the actual shipping. Actual shipping may be considerably higher.


      Born in 1999, BabyAge has strived to meet the needs of parents and parent-to-be. With over 30 years of combined experience, BabyAge makes shopping on-line quick and simple. BabyAge distinguishes itself from other online retailers by assuring all in-stock products bought today, are shipped today. This is achieved through the efficiency of our 55,000 square foot, state of the art, warehouse facility in Wilkes Barre, Pennsylvania. The dedicated work force of BabyAge works to keep thousands of products in stock and ready to ship to busy parents who value selection, speed and service.


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