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Autoplicity Inc.
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Autoplicity Inc.
Return Policy

5631 Dempster St.
Morton Grove IL 60053

Return Policy


To Submit a return, please go here: Most products at are eligible for return within 30 days of the shipment date. Fill out the Return Form Below or Contact our Customer Service Department at 800-299-1028 to request approval for a return or email
All returns must be processed through the Customer Service Department. Upon approval, an RMA # will be issued with instructions on how and where to process your return. All items must be returned in new, un-used condition, contain original packaging and documentation and contain all hardware and accessories. REFUNDS

Approved returns are eligible for refund once received in our Morton Grove, IL warehouse and inspected by our returns staff. Refunds, once approved, are issued for the amount of the purchase less any incurred shipping fees (outbound or inbound) and any applicable restocking or handling fees. Refunds are processed to the original source of payment only. Refunds are processed within 5 business days of receipt of the return in our Morton Grove, IL warehouse once inspected and approved for refund.

There may be occasional price mistakes on the site, and we reserve the right to cancel and refund these orders. You will be contacted for an to pay the proper price if possible. does not reimburse for any labor charges, installation fees or any other related fees. Only the product purchased from is eligible for refund approval.

Shipping and Handling fees are non-refundable, inbound and outbound. Shipping fees that fall under the "Free Shipping" promotion are non-refundable and are deducted from the refund price. Eligibility for Free Shipping is valid only when the product purchased under the promotion is retained by the Customer. does not reimburse for any damaged incurred during the shipping of a product. The Customer Service Department can assist with the filing of a claim with the appropriate shipping carrier. reserves the right to ship to the billing address at their discretion.
There may be occasional shipping price errors on the website, and we reserve the right to cancel and refund these orders. You will be contacted for an opportunity to pay the proper price if possible. Oversized items are always subject to additional shipping fees. is not responsible for any taxes, duties or custom fees that may be associated with any shipment outside of the continental United States.

The below exceptions are non-returnable and non-refundable.


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