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Return Policy

210 Beasley Mine Rd.
Franklin NC 28734

Return Policy

You may return most new, unopened items within 14 days. There will be a restocking fee of 15%.

Items returned due to an error of will receive a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received the incorrect item). There is absolutely no return on electronics and diagnostic tools once the package seals are broken or over-wraps are removed. See warranty policy for handling of New Defective tools. You should expect to receive your refund within four weeks of returning your purchase; however, in many cases you will receive a refund more quickly.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We will notify you via e-mail of your refund once we've received and processed the returned item.



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