OUTLETZON Storefront on Sears.com

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OUTLETZON

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OUTLETZON

Return Policy

2014 Rain Storm Ct
North Las Vegas NV 89032
US

customerservice@outletzon.com

Return Policy

We want you to be completely satisfied with your purchase and deliver best buying experience possible. So we decided to provide best return policy on SEARS. Every product you buy from Outletzon.com is backed first by the product manufacturer's or suppliers warranty.

*****Return Policy You can return your order within 15 days from the purchase date. Please contact our customer service department to request an RA (return authorization) number. All returns require a Return Authorization Number to be issued prior to being returned. Opened items or damaged factory sealed manufacturer boxes will be charged a 20% restocking fee plus shipping and delivery charges (based on shippers invoice). All returned items must be in their ORIGINAL BOX and include packing material, manuals, blank warranty cards and all accessories. Customers pay the cost to return the product. If your product is not in transit (i.e. not left one of our warehouses) we may issue a 100% refund to you.
We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Refunds (including for refused deliveries) are subject to 20% restocking fee with $10 minimum.

*****Refused Deliveries: Refused deliveries and order cancellations received after merchandise has been shipped are considered "items returned".

******Exchanges: There is no restocking fee for exchanges of equal or greater value, if the item being exchanged is returned in condition as shipped.

******Defective Equipment: Within 30 days, customers may opt to have defective machines replaced or refunded. After 30 days, the terms of the manufacturer's warranty apply. We will pay shipping cost for return of defective items only from within the U.S. 48 states. Shipment of replacement for defective items will be by surface shipping only. In the case of large commercial equipment, minor cosmetic blemishes occurring during manufacture or transport are not considered disabling defects, but Outletzon LLC will make a sincere effort to remedy such by providing replacement parts, touch-up paint, etc.

********Receipts: When ordering online, your receipt is available for printing at " (the final step) of checkout. Receipts for items ordered by phone will be e-mailed or mailed to you. Most manufacturers require receipt for warranty service, so be sure to keep your receipt.

Warranties for products sold by Outletzon LLC are offered and provided solely by the product's manufacturer. Warranty information, including locations and addresses of authorized service centers, is provided in product literature. Most manufacturers require proof of purchase (and of purchase date) with warranty claim, so it's important to keep your receipt. Sears will provide a courtesy copy of your receipt upon request if possible, but we can't guarantee availability of such records.

********PHARMACY / FOOD / HEALTH & BEAUTY
Cannot be returned. All sales are final. Please contact the manufacturer if you have any questions regarding defective items. Check your package for the manufacturer's name and contact information.

Description

We want you to be completely satisfied with your purchase and deliver best buying experience possible. We ensure your satisfaction and all purchases are backed by full refund policy. We take care of customer issues and provide support for 6 days a week, 12 hours a day.
For immediate assistance: Customers can contact us by email at customerservice@outletzon.com, or by telephone at 1-702-932-8673

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