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1380 E Commercial Dr
Meridian ID 83642
The best way to exchange your item/items is to reorder the correct size on line. Make sure you type in the brand name of the item you already have in the comment section at check out. This way we can send you the same brand name so you will have a matching item/items and a better fit. You are also welcome to return the item/items for exchange. Just return the item/items with the instructions for the exchange in the package and include a check for the ground reshipping fee of $6.95. If no check is enclosed we will charge the credit card used from the original order.
The item/items that need to be returned can be sent to: Tuxgear Inc.
1380 E Commercial Dr Suite 102 Meridian ID 83642
Include your packing slip or a paper with your name, address, telephone number and a brief note with the reason for the return. When we receive the item/items for your exchange / refund will be processed within 24 Hours.
Exchange Policy: You are always welcome to exchange. If you keep all tags and packaging in good condition and the item/items have not been worn, there will not be a restocking fee. The shipping fees to send the new items to you and the shipping fees to send the items back to us are your responsibly.
Return Policy: Unlike many other web sites that have special rules and fine print, Tinytux.com offers a "Risk Free Returns Policy" on domestic orders placed on our web site or taken by our customer service representatives.
If you are not 100% satisfied with your purchase, you can return your order to our warehouse (within 30 days) for a full refund of the product(s) price. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for restocking fees if they cannot use the items purchased. This simply means that if you need to exchange/return a size, change colors, or just don't like the items purchased you can send them back for a full refund of the product price. Orders returned after 30 days are subject to a small restocking fee, usually no more the 15% of purchase price. For quick and easy refunds and exchanges please follow these simple guidelines:
- Products must be in the original condition you received them and in the original box and/or packaging with all tags attached. - Your Items must be returned within 30 days of the original purchase date to avoid fees.
- Once your return is received and inspected by our fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to the original credit card used for payment within 5 days. Please note that depending on your credit card company or bank, it may take an additional 2-10 business days after your credit is given for it to post to your account. Items returned that have been worn or damaged will not be accepted back for refund. Items with missing parts and/or missing tags will be subject to fees. Please note that special order items (items that we do not normally carry) are non returnable .
With over 20 years of formal wear experience our goal is to provide you with only the best customer service, a quality product and the very best prices on all your Boys and Toddler tuxedos, suits and formal accessories. We offer a complete line of prom tuxedo tccessories such as: Tuxedo Shirts, Tuxedo Shoes, and Tuxedo Vests. We also provide a wide array of boys and girls christening and baptism outfits, shoes and accessories.
To ensure competitive pricing on all your formal wear and tuxedo accessories we buy direct from all major tuxedo manufactures. Our high standards have made us one of the leading providers of tuxedo accessories in the nation. We offer a wide selection of products at great prices. We hope you enjoy shopping at Tuxgear.