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eLuxurySupply
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eLuxurySupply
Return Policy

PO BOX 23247
Evansville IN 47724
US

Return Policy

FREE RETURNS

Most of our friends tell us were crazy for how open our return policy is. We tell them its the way business should be done. If you are not satisfied with your product for any reason, please contact us. We can be reached by phone toll free at 1-800-977-7433 or by email at Service@eLuxurySupply.com. We will do everything in our power to resolve it for you. If the only option is a return or exchange, we will happily oblige. We provide return labels free of charge so that you dont have to front the shipping costs. Additionally, we have a 125% money back quality guarantee. We are so confident in the quality of our product, that we will give you 125% of your original purchase amount if you experience any quality issues. This includes anything from ripped sheets to premature pilling to discoloration. This policy has been a part of the business model since we started; and to date, we have still never had to refund anyone 125% for quality reasons.

Return With SheetKings.com - It's Easy:  You can return your purchase for up to 90 days from the original purchase date.
 Return shipping is absolutely FREE.  Upon request, you will be emailed a pre-paid FedEx domestic label to return the purchase directly to us.
 Once your return is received and inspected by the fulfillment center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

Description

FREE SHIPPING
Dont you hate when you see the term free shipping on a website, but you have to do jump through 3 flaming hoops and learn to juggle just to qualify for it? So do we. Thats why, when we say free domestic shipping, we mean free domestic shippingall the time. In this case, free doesnt mean downgraded. Sheet Kings understands that getting your items quickly is important to you, so we make every effort to process your order as quickly as possible. After an order is placed on our website, you can expect it to arrive 5-7 business days later within the continental US.

FREE RETURNS Most of our friends tell us were crazy for how open our return policy is. We tell them its the way business should be done. If you are not satisfied with your product for any reason, please contact us. We can be reached by phone toll free at 1-800-977-7433 or by email at service@sheetkings.com. We will do everything in our power to resolve it for you. If the only option is a return or exchange, we will happily oblige. We provide return labels free of charge so that you dont have to front the shipping costs.
Additionally, we have a 125% money back quality guarantee. We are so confident in the quality of our product, that we will give you 125% of your original purchase amount if you experience any quality issues. This includes anything from ripped sheets to premature pilling to discoloration. This policy has been a part of the business model since we started; and to date, we have still never had to refund anyone 125% for quality reasons. Return With SheetKings.com - It's Easy:
 You can return your purchase for up to 90 days from the original purchase date.  Return shipping is absolutely FREE.
 Upon request, you will be emailed a pre-paid FedEx domestic label to return the purchase directly to us.  Once your return is received and inspected by the fulfillment center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

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