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Return Policy

2625 Kotter Ave
Evansville IN 47715

Return Policy

pYou have our word that we will do everything that we can to make sure returning your product is not necessary. However, should the need arise for any reason, please call us at 1-800-977-7433 or email us at to obtain authorization for a full refund or exchange. Please request this refund or exchange within 30 days of receiving your order./ppFor all returns within the 30 day return period, eLuxurySupply will provide a prepaid return label, but the customer is responsible for fitting the item back into the box provided or finding a suitable box to send the item back in. beLuxurySupply will not be responsible for providing a second box for returns/b. We will take appropriate action via refund or replacement immediately upon receipt./p


Dont you hate when you see the term free shipping on a website, but you have to do jump through 3 flaming hoops and learn to juggle just to qualify for it? So do we. Thats why, when we say free domestic shipping, we mean free domestic shippingall the time. In this case, free doesn't mean downgraded. eLuxurySupply understands that getting your items quickly is important to you, so we make every effort to process your order as quickly as possible. After an order is placed on our website, you can expect it to arrive 5-7 business days later within the continental US.

FREE RETURNS Most of our friends tell us were crazy for how open our return policy is. We tell them its the way business should be done. If you are not satisfied with your product for any reason, please contact us. We can be reached by phone toll free at 1-800-977-7433 or by email at We will do everything in our power to resolve it for you. If the only option is a return or exchange, we will happily oblige. We provide return labels free of charge so that you dont have to front the shipping costs.

Return With eLuxurySupply - It's Easy:  You can return your purchase for up to 90 days from the original purchase date.
 Return shipping is absolutely FREE.  Upon request, you will be emailed a pre-paid FedEx domestic label to return the purchase directly to us.
 Once your return is received and inspected by the fulfillment center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.


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