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Return Policy

740 Samson Way
Northbrook IL 60062

Return Policy

To return a product, you must open a ticket and obtain an RMA number through our Ticket Support System found here: . Once you open a ticket, you will receive an email giving you status updates on the return and our friendly staff will have you taken care of right away. Without opening a support ticket a RMA number will not be issued.

Please Note: We usually take back products directly to our facility, unless they were shipped directly from the manufacture, in which we will coordinate to return to their facilities. Higher restocking fees may apply. There are 2 ways you can go about exchanging a product:

Option 1 (Slower)  Use the standard return procedure to request an RMA for the part you need exchanged. In your request please specify the exact item(s) you would like to exchange to. Upon receipt of your returned product we will process an exchange and ship the new part. If there is difference in price, you will be either refunded or charged the difference. Option 2 (Faster)  Order the new part online or over the phone so it can be shipped to you right away. Then request an RMA using a standard Return Procedure for the part you would like to return. Upon return of the part a refund will be issued promptly.

How will I get my refund or credit? After we accept your return, you will be issued a refund via the same payment method as you had originally used to place the order (Credit Card, Paypal, Google, or Check). The refund amount will be composed of the original purchase price minus original actual shipping charges. You will be sent an email confirming receipt of the return and your credit. Please allow an additional 5-7 days for the credit to appear on your account.
THMotorsports will not refund any labor charges or installation fees under any conditions. THMotorsports will also not offer reimbursement for any damage acquired during installation or any other use of a product.


Quick Company Facts:

 Established: December 2003  Client Base: Over 25,000 satisfied customers of parts and service
 Our company goal is to make sure each customer is treated like a person and not a number  We have been offering free shipping almost longer than anyone in the industry and expect it to be a standard
 Over 30 years of automotive knowledge in many great fields  We offer shop services and have ASE Master Technicians on staff, how many can say that?!
 We keep inventory of our hot sellers, and have amazing relationships with manufactures to drop ship whatever we dont.

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