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Return Policy

10 Cambridge Dr.
Howell NJ 07731

Return Policy

Returns & Replacements
If the product you received from us is not as per your expectations and specifications, or perhaps it does not equip with your décor well, you will not be bound to keep it if you dont want it or which may not be of right use for you We proudly offer one of the best return policies in the online shopping industry.
You are devoid of returning your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. Please Note - Any upgraded shipping costs will also not be refunded. Some of our products may be offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund.
In addition some of our items carry a restocking fee which will be deducted from your refund if you wish to make a return. Nilima Home Store Gift Certificates are nonreturnable. Please keep in mind that once an order has been processed for shipping, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refund. For exceptions and information specifically tailored to certain product categories, please refer to the links below: Flooring Return Information
Rugs Return Information Clearance Items Return Information

All returned products must be in original condition and packaging; otherwise, additional charges may be applied. Unfortunately, we cannot accept returns of products that have been modified or re-assembled. In addition to that, their would be certain items which may not be eligible for return as neither
we, nor the suppliers can take them back. Such items will be clearly marked on the products page for you best knowledge. If you received a qualifying order from us as a gift that you dont need or cant use, you may return it for a refund in store credit without needing any help from the person who gave you the gift. Store credit will be applied to your account once the return is fully processed. If you dont already have an account, you will need to set one up while entering your return request. To request a gift return, please visit our Self-Service Return Center. Note that gifts purchased from our retail partners such as Amazon Marketplace are not eligible for refunds in store credit; in these cases the refund must be issued to the original payment method. If you have any questions about whether a product can be returned, please call us. Note: If your item was damaged or defective, please see "What If My Order Arrives Damaged?"

What If My Order Arrives Damaged? Our products are well-packaged to withstand damage during shipping. We double-box many items, and refuse to carry products that are easily damaged during shipping. If an item looks damaged or parts are missing, you may conveniently request replacement parts by contacting us. We will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you. If your order is shipping by Truck Freight, or White Glove, please note the important instructions below.


Nilima Home is an online home furnishing retailer. Nilima Home is one stop stre for all your home decor needs. Nilima Home carried more than 250000 SKUs and variety of products to chose from.


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