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MS Commerce
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MS Commerce
Return Policy

17 south 6th Street
Suite x
lafayette IN 47901

Return Policy

We strive to offer the best possible customer experience ever.  As such, we have a no hassle return policy.  brbrFollow one of the following scenarios.

"I just want to return it" We offer a 30-dayreturn policy, for most items, assuming the product is not damaged, opened and is still in new condition.  We just ask you to pay the return shipping.  As soon as we receive the product back, we will inspect it and issue you a full refund on the product. divbr/divdivSome exceptions to this policy do apply.  Electronic items have a 15 day return window.  Product licenses' are non-returnable and non-refundable and refurbished or used items are not returnable.  If there is a problem with the product itself, we'll work with the developer to resolve this issue, on a case by case basis.brdivbrb"I got my product damaged"/bbrWe are so sorry that happened.  We take every care to package your product for the ride but sometimes once it leaves our hands it can get damaged.  If you receive your product damaged contact us uimmediately/u. We may ask for pictures to determine whether or not to bring the item back in to be fixed.  We will send you a call tag to pick-up the product and get a new one sent out as soon as possible.brbrdivb"I received a defective product"/b/divdivDon't worry.  We work closely with our manufacturers, distributors, and vendors, and in doing so we follow their protocol for defective products.  Each vendor  is a little different in how they approach this aspect, but you can be sure that we will coordinate the process effectively.  So, if you receive a defective item contact us uimmediately/u, and we can start the communication with the vendor./div/div/div


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