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Omni Controls Inc.
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Omni Controls Inc.
Return Policy

5309 Technology Dr.
Tampa FL 33647

Return Policy

All returns must be authorized. Items returned without prior authorization will not be accepted. Call toll-free 800-783-6664 to obtain a Return Material Authorization (RMA) Number. Items returned to us must be sent freight pre-paid and insured. New Equipment Returns : New equipment may be returned for warranty repair/exchange to us within thirty (30) days of the purchase date if proven to be defective. After thirty (30) days, returns will be handled directly by the manufacturer. Items that have malfunctioned due to mishandling, electrical overload, etc., will be subject to a repair charge. Non-Defective new equipment will be accepted only if the equipment is still in new, re-sellable condition with the original manual(s), accessories, packing material and carton. A restocking fee of up to 25% of purchase price may apply. Special orders are non-returnable. Used Equipment Returns : Upon receipt of used equipment returns, units will be evaluated to determine if repair or exchange is covered under warranty. Warranty period is stipulated in our written quotation and/or your Purchase Order. At our discretion we will repair, replace or credit the price paid for the unit. Non-Defective used equipment will typically not be accepted for return unless a prior right-of-refusal period has been agreed in writing with your Account Manager.


Omni Controls was established in August 1986 in Tampa, Florida. Since then it has been a leading distributor for high quality test and measurement equipment nationally and worldwide. Omni Controls provides over 70 manufacturers and has been awarded two GSA Contracts.

Omni Controls distributes renowned brands including: Megger, Extech, AEMC, Fluke, Bacharach, Dwyer, DeFelsko and many more products include: Calibrators, measurement equipment, laboratory equipment and Environmental Testers. Omni Controls strives for higher customer support, offering personal service to customers throughout the buying cycle. A friendly and informed service team guarantees the needs of all customers will be met in a timely manner. Omni Controls views customers as central to their business, thus it maintains a strong reputation among customers.


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