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4011 Camino Ranchero, Ste H
Camarillo CA 93012
Products are covered by the manufacturer warranty. If there is a problem then the part will be replaced at no cost to you. If the part cannot be replaced as it is out of stock then you will receive a full refund after returning the part to us. In the rare event that the wrong part is shipped to you then the correct part will be shipped at no cost to you. The best way to avoid the most common problems is to communicate before you place an order. Please ask us any questions about compatibility, ordering the correct part number, color, size etc. If you ordered the wrong product or no longer require the product then they can be returned within 30 days with a 30% restocking fee and the return shipping is not refundable. The restocking fee remains 30% whether you open the box or not. If an item is damaged during shipping then please let us file a claim with UPS or Fedex before you return the item. A replacement will be shipped to you during this process.
If you had the wrong shipping address when you placed the order then please contact as soon as possible with the correct address. Once the order has been processed then we cannot change the address. You will have to contact Fedex or UPS and pay their $12 address redirection charge. If you don't want to pay the $12 charge then you can ask UPS or Fedex to hold at their office and there is no charge for this.
Since 1993 PCsupply has been providing customers with products and integration services offering over 30 years professional experience working in computer hardware and software engineering, maintenance, integration, applications development, systems solution, quality control and distribution.
Our customers include computer resellers, repair and maintenance houses, small to large corporate accounts, government, educational institutions, medical institutions as well as individuals.