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Great Brands Outlet
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Great Brands Outlet
Return Policy

407 N. Quentin Road
Palatine IL 60067

Return Policy

Returns/Exchanges Policy
Our goal is to provide our customers with the best products available. We conduct extensive testing on each product to look for the best compatibility, fit, finish, ease of use and quality. If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days, subject to a Return Authorization from Great Brands Outlet. Keep your purchase, accessories and all packing materials in new condition to avoid any restocking fees. Web and mail order purchases require an RA (Return Authorization) number. For an RA (Return Authorization) number, call Customer Service at 866-926-4300. Please note that an RA # does not guarantee final disposition and all returns are subject to inspection. All exchanged/ returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the original manufacturer's carton. In some cases, we may charge you and reduce your credit for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such items.
 Headsets: Due to the personal nature of headsets, no open box headset or ear bud will be accepted for return.  Generators: If a customer puts gasoline and/or oil into a generator, the return policy is null and void.
 Filters and Vacuum Bags: Filters and Vacuum Cleaner Bags are not returnable if opened due to the non-reusable nature of these products.  Manufacturer's Warranty: All OEM products are sold with the full manufacturer's warranty, please consult the information enclosed with your packaging for terms and conditions. All other warranty periods vary by manufacturer and product.


Great Brands Outlet is a proud distributor of a diverse collection of products brought to you by today's industry leaders and innovators. Honeywell is your premier destination for all home consumer goods including: fans, heaters, air purifiers, humidifiers, furnace filters, thermostats and much more. Whether in home or place of business, First Alert prioritizes safety in a number of highly efficient and affordable ways. Seventy Five years of superior technology and intuitive design have made Polaroid a household name and a standard for excellence. When it comes to fashionably chic alternatives to children's accessories and products, nobody does it quite like Itzy Ritzy. Calcutta and Invincible Marine are the perfect places to prepare for your next fishing outing and feature an excellent number of options when it comes to outfitting your boat. The WaterMat is pioneering the next wave of water accessories; while Stream Machine offers all of the essentials for drenching your friends and staying cool for the season. Design House is an innovator in offering stylish and functional options for home lighting décor. Regardless of where your interests take you, Great Brands Outlet features over 4000 of the industry's top brand products at a price you can afford. To view all the brand products we have to offer please visit our Brand Page.


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