Jack's Country Store Inc. Storefront on Sears.com

Seller Rating

Jack's Country Store Inc.

Seller Rating:

Review this seller

Merchant Snapshot

Jack's Country Store Inc. has not yet been rated. If you have purchased from this seller and would like to rate them, go to your Order History page and click to rate the seller.

Contact Seller

Jack's Country Store Inc.

Return Policy

PO Box 710
Corner of Bay Ave. & Hwy 103
Ocean Park WA 98640
US

service@jackscountrystore.com

Return Policy

We want you to be 100% satisfied with your purchase from us.

Shipping Charges are Non-refundable If you wish to return an item you do not want:
You must request a RGA (return goods authorization) number before returning any items. Please send a request to: service@jackscountrystore.com Please include your order number, your name and telephone number, and the reason you wish to return the item. (If the item is defective, please read the manufacturer's defective policy.) The item must be in original packaging, unused, and in saleable condition. You are responsible for all return shipping costs and insurance necessary to assure safe delivery to us. A copy of your invoice with RGA number must be included with merchandise. Credit will be given after the item has been received and inspected by Jack's Country Store. Items returned without an RGA number will be charged a 25% restocking fee.

Items missing from delivered packages must be claimed to Jack's Country Store within 5 days of delivery in order to process a claim. Any claim after 5 days will be refused. Items lost in transit or mis-delivered must be claimed to Jack's Country Store within 3 days of scheduled delivery date. Any claim after 3 days will be refused and no charge backs will be issued.

If your package is lost in transit, and claimed, it may take up to 5 business days to correct delivery problem. Items damaged in transit will be replaced promptly via the same shipping method as the original order. As the shipper, it is our responsibility to pack your order in a way that complies with the regulations of the carrier and to file all claims. Carriers will generally investigate our damage claim, so please retain both the damaged item and all packaging that accompanied your order so that the carrier may pick it up for their inspection. Any and all damage to the merchandise must be reported to Jack's Country Store within 5 business days of delivery. Claims placed after 5 business days will be refused.

Defective items may be subject to the manufacturerâs disposition. We work closely with our vendors to resolve problems as quickly as possible. Our job is to take care of you, our customer. If youâre not happy, weâre not happy. After 90 days, we can not accept returned merchandise.

Description

Since 1885, Jack's Country Store has been providing customers with quality products, fair prices, great customer service, and all around square dealings. We are located in the heart of Ocean Park, Washington located at the end of the Lewis & Clark trail, 2 blocks from the Pacific Ocean. We utilize warehouse throughout the country to shorten shipping and turn around times. Our customer service team can be reached at (toll-free) 888-665-4989, from 7am to 6pm Pacific, daily. We're open 363 days year. We strive to ensure our customers are happy with their purchases and our service. Your feedback is appreciated. Thank you for shopping with us!

Narrow By