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      windycitysuperstore
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      windycitysuperstore
      Return Policy

      26639 W Commerce Dr Unit 403
      Volo IL 60073
      US

      Return Policy

      Returns Policy

      You may return most new, unopened items within 30 days for a full refund less our cost to ship the item to you (this includes items with free shipping offers). No restocking fee will apply. Opened, unused items are subject to up to a 20% restocking fee. Any item that is not in its original unused condition, is damaged, or is missing parts for reasons not due to our error, will be refunded up to 50% of item's price. *Opened, inflated air beds are not returnable.

      If the return is as a result of an error on our part, we shipped the wrong item, we will cover return shipping charges. In all other circumstances, return shipping arrangements and charges are the buyer's responsibility. *Please note that returns are professionally tested. All of our items have a unique code, serial number or internal scan tag that must match our inventory and shipping records to be eligible for return or refund. We cannot accept returns or exchange item from other retailers.

      Defective Items Because we only bring you brand new products direct from the manufacturers, your item is most likely covered by a manufacturer's direct warranty. In the rare event that you receive an item with a manufacturing defect, please contact the manufacturer for assistance. Should you need further assistance please contact us and we will be happy to assist.

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