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      Home Controls, Inc.
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      Home Controls, Inc.
      Return Policy

      8525 Redwood Creek Ln.
      San Diego CA 92126
      US

      Return Policy

      To return a product, phone the Home Controls Customer Service Department at 1-858-693-8887 to obtain the required RA (Return Authorization) number. Products will not be accepted for return without the RA number marked on the carton.

      Merchandise returned within 30 days of purchase with the appropriate RA number will receive a full product cost refund or store credit, provided it is in perfect re-usable condition in original undamaged and unmarked packaging, and is complete with all instructions and warranty card. Used or installed merchandise is not returnable unless defective. Defective products will be replaced or repaired according to the manufacturer√ʬ¬s warranty policy. Shipping costs are not refundable, but HCI will pay the ground freight to ship your exchanges or replacements of defective merchandise. Upgraded air shipping is available at customer expense. We recommend you insure your package because we cannot be responsible for any refund or replacement if your package gets lost in shipment. Sorry we cannot accept returns for refund or credit on test equipment, wire, books, or software.

      NOTE: Surplus and discontinued products are also ineligible for return. All sales on these items are final.

      Description

      In business since 1989, Home Controls is a national, award-winning distributor for the most comprehensive and unique selection of products available. We feature free tech support with every purchase, product advice, system design consulting and a nationally recognized customer service team.

      Home Controls features home automation products, remote lighting and appliance controls, home security devices, home theater components, green systems, audio and video distribution, networking, telephones and intercoms, climate controls, central vacuums, structured wiring systems, installation tools, environmental controls, independent living devices, and so much more.

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