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EZ Vacuum
Return Policy

8645 Phoenix Dr
Manassas VA 20110
US

Return Policy

We will gladly accept returns on products within 30 days of the purchase. All returns must include prior authorization. Returns without authorization may result in a delay in receiving a refund. For return authorization, please email with your order id number at sears (at) ezvacuum (dot) com. Please note that we will also deduct the cost of the initial shipment to you, even if it was shipped for free. Item's are shipped free only if you keep it.

We will deduct the cost of the return shipment from your refund, unless we made a mistake, and sent you a different product then what was ordered. You can either request for a return shipping label or choose your own shipping carrier. If you choose your own shipping carrier, please send us the tracking information so that we can track it down to our warehouse and process your return. In case the item is defective, we will ensure that you get full repair/replacement of that item. Items must be returned in new, re-sellable, unused condition. For all returns which are opened or used and not in original manufacturers packaging or missing components like small parts, fastners, manuals etc, we reserve the right to deduct up to a 20% restocking fee from your refund. For any return of items beyond the 30 day grace period, we will charge a 20% restocking fee from your refund. When sending the item back, please make sure to package it exactly how you received it, with all contents and components, including all packaging materials. It may take upto 4-9 days to process your refund. ORDER CANCELLATION
We usually ship within 24 hours of order placed, for orders placed Monday-Friday. We strive on getting products to customers quickly. Please make sure of your order before you place it. If you attempt to cancel your order after the 30 minute window that Amazon allows, we may not receive the notification until after your order is already shipped. If you have to cancel your order, please make sure to CALL US at 703-468-1592 and email us at unitedvacuum (at) gmail (dot) com. RETURNED/UNACCEPTED SHIPMENTS If the shipment we send is refused delivery, we will deduct the cost of the shipment, and a 10% restocking fee from your refund. If we are not able to cancel an order before it ships, you may still return the order, however you will be responsible for the cost of the shipment, as well as the return shipment. "Address not found" or "Undeliverable as Addressed" is treated as refused shipment and treated accordingly. When you receive your order, please check the polybag or carton and the packaging immediately. If you see any damage, report it the shipping carrier asap.

Description

This store is run by Vacuum Cleaner Professionals who have experience of more than 15 years in Vacuum cleaning industry. We bring you the genuine as well as generic vacuum cleaner bags, belts, filters and more at most reasonable prices. We have 5 Star ratings in Google Checkout, Amazon Seller Central, Bizrate Shopping, Pricegrabber.com, Shopping.com and many more.

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