Customer Ratings & Reviews of HPP Enterprises
Overall Rating 14 Reviews
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PO Box 24525
111 Settlers Hammock Cir
Saint Simons Island GA 31522
HPP Enterprises wants you to be pleased with your purchase and our service. We realize that there may be times you will need to return or exchange a product, or request a refund. brbrbALL RETURN AND EXCHANGE REQUESTS/b must be received within 30 days of the purchase date. Requests should be sent by visiting our site and clicking "Contact Us" or by contacting the Seller through the "Contact Seller" links in the marketplace. brbrbReturn Procedures:/bbrTo request a return or exchange, please contact HPP Enterprises for a Return Authorization. If we shipped an incorrect or defective item to you, we will exchange it or allow you to return for a full refund. We request the following information:br1: Order Numberbr2: Condition of Item (New/Sealed or Used/Open)br3: Purpose for Returnbrbr*Items classified as "defective" will be tested and non-defective items will be treated as used/open).brbrIf your return is not based on a defective or incorrect item, we can still accept your return with a return authorization. The Buyer will be responsible for return shipping and will receive a refund, less shipping charges and up to a 50% restocking fee. (Note: our restocking fee is typically 15% on opened items; however, the Marketplace Agreement allows up to a 50% restocking fee on some items. Examples include: obvious used products, camping gear, toys, stilts, damaged computers, tablets, motherboard or processors with bent pins, or other items with obvious wear and tear that are not in resellable condition). All original materials, packaging, boxes, manuals must be included.brbrRefunds are issued when product has been received, verified, and tested. With the exception of incorrect shipments, damaged items, or defective items, original shipping and return shipping charges are not refundable.brbrbrbANY PRODUCT RETURNED WITHOUT A RA# NUMBER WILL BE REFUSED AND RETURNED TO SHIPPER./bbrbbrExclusions:/bbrPlease note that due to copyright restrctions, we CANNOT accept returns of opened computer software or video games. All intimate apparel (under garments, lingerie, etc) is non-returnable for any reason.brbrbShipping Charges:/bbrReturn shipping charges and original shipping charges are the responsibility of the Buyer except in cases where we have sent an incorrect item or your item is defective. In addition, if your item was lost or was not delivered by the "Expected Delivery Date" provided by Amazon.Com, we will refund your shipping charges should you choose to return the item.brbbrWarranty:/bbrBased on the distributor or manufacturer's policy, HPP Enterprises reserves the right to have your return or replacement sent through the manufacturer directly. br
HPP Enterprises is based out of St. Simons Island, GA - only one hour north of Jacksonville, FL and one hour south of Savannah, GA. We take pride in offering a large assortment of products and services with discounted prices, fast shipping, and exceptional customer service.
HPP Enterprises originally began selling video games and computer software through various drop shipping providers online with thousands of satisfied customers. They now are a full-service ecommerce merchant operating on multiple marketplaces and websites with over 100,000 products in inventory. Our products ship from any of our networked warehouses across the country.