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Street Moda
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Street Moda
Return Policy

104 Production Ct
Suite 104
Louisville KY 40299

Return Policy


We guarantee your 100% satisfaction; if you are not happy with your purchase, we will gladly accept a return or process an exchange. We want your experience with Street Moda to be easy and hassle-free. If you have any concerns or issues with your product, please contact us prior to returning your item(s). You can return your purchase for up to 30 days from the date or receipt for full refund or exchange. If you are returning an item between 30-60 days from date of receipt, you will receive a refund or exchange credit for the product's current selling price.

We do not accept returns on items past 60 days. Products must be in the condition you received them, unworn and in the original box. PLEASE NOTE: You MUST put your shoebox in a protective bag or box. Please do NOT put packing tape or labels on the shoebox as this will result in a 40% restocking fee. We do NOT accept returns/exchanges on Clearance items, Loungewear, Intimates, hats or Swimwear unless an incorrect item was received. Additional charges may apply when requesting another item as an exchange due to price differences.

In the unlikely event that you receive a wrong item or damaged merchandise, well take care of it. Please contact us within 7 days of receipt for your return authorization and allow us to place your replacement on hold. Your return package of the damaged/wrong merchandise should be mailed back to us within 14 days. Please note: Clearance items purchased with promotional codes are a final sale. No returns/ no exchange.

EASY RETURNS: We are glad to accept returns of any unworn/unused items for up to 30 days for a refund back to your original method of payment and up to 60 days for a merchandise credit Simply contact us through your account for a return authorization. No returns or exchanges will be accepted without a return authorization. After you have your return authorization, fill out your return/exchange form and mail your insured package back to us. You can use the carrier of your choice. Please keep your tracking information until your return/exchange has been confirmed.

Not all packages will contain a prepaid label. You can request a prepaid Smartpost label when you contact us for your return authorization. Be advised, an $8.50 return label fee will be deducted from all returns when a Smartpost label is used. Domestic USA Exchanges are free! Please do not apply any tape or labels to the item/ box itself.

INTERNATIONAL: If you are an international customer, just follow the steps for domestic exchanges, however, prepaid return labels cannot be used outside the US. Please use the shipping carrier of your choice. If an international shipment is refused, unclaimed or abandoned, no refund will be issued.


Street Moda is a cutting edge retailer of authentic brand name footwear, apparel and accessories at prices that can't be beat on the street.

We carry the top junior and street wear brands in the world. The company was founded in 2005 by Internet entrepreneur Matt Kubancik, who was 18 at the time. Matt founded the company because growing up, he always wanted to the latest and hottest designer gear but could not afford the exorbitant prices retailers were charging. Coming from a very humble background, Matt wanted other people who came up from the same type of background as him to be able to access the latest and hottest designer gear at prices 50-80% off normal retail prices. Today, is one of the largest independent footwear and apparel retailers on the web. Staying true to his roots, Kubancik devotes a lot of his energy to giving back. He works closely with Safe Place Services, which helps and shelters runaway kids, kids with bad family situations and kids with no where to run to. He can often be found giving out shoes to the kids at the local shelter, and also holding fashion show fundraisers for the organization.


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