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Return Policy

606 S. Hill ST. STE1118
Los Angeles CA 90014

Return Policy

All returns must include the order receipt (packing label) in order for us to proceed your case promptly.

Provide us a hand written note whether you want refund/exchange so that our shipping department will help you out in a prompt manner. Our return policy is as follows:

Returns: Please send the item(s) along with your buying information. This is required.
Item(s) must be returned within 20 days in new condition (no sign of scratch or worn). If the package is returned after 20 days even though it is in new condition, 10% of the order amount will be charged as a restocking fee.
If the item is not in a new condition, please note that we cannot accept the return. We will initiate the refund as soon as we receive the item(s).

Exchanges: We only accept exchanges in 20 days from the delivered date in new condition.
General Exchange: Please send the item back to us along with your receipt. Include a note stating "Exchange Required" on the receipt. For Ring Size exchange: Please send the item back to us along with your receipt and mention your new ring size on the receipt.

Refunds: Refunds will be given as a Money Back. Shipping costs are not refundable & the buyer is responsible for the shipping cost. Thank you for shopping at DoubleAccent.

Sincerely, Customer Support
DoubleAccent Tel: 213-627-1139 / Fax: 213-627-4249

606 S. Hill St. Suite 1118 Los Angeles, CA 90014


Factory Direct Jewelry.
Different from most online jewelers, DoubleAccent bypass the multiple "middle-men" in the distribution channels and grant 40-70% money saving to customers.
With wholesale experience in Los Angeles Jewelry District we offer you greatest selection of fine jewelry. We ensure customers get jewelry of the highest quality under our extensive quality control process.

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