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      Return Policy

      7240 Crider Avenue
      Pico Rivera CA 90660

      Return Policy

      Returns and Refunds
      Return Policy Home and Living items are returnable within 30 days of delivery with original packaging. The refund will be the purchase price, minus the cost of outbound shipping and a 15% restocking fee. Return shipping is the buyers responsibility, so please be sure to package items well for shipment back to Home and Living. This policy will apply to all orders, including items listed with "free shipping". Shipment refusals will be treated as a standard return, in which the above policy will apply. Please request an RMA #. You will receive RMA # & return address. Package the return in its original package. Returns must be: unassembled, undamaged & in original package and condition. Return will be inspected.
      Missing or damaged components will result in reduction of the final refund amount. In the instance a return is received without RMA and original packaging, refund can not be issued and return will be discarded. In some instances, images may vary in color due to print process, monitor settings, or personal perceptions. We are not responsible for color variations, and standard return fees apply. Home and Living does not accept returns of the following items: Mattresses,Pillows ,Bedding Sets,Rollaway Beds Damage/Defect Policy Home and Living's Damage/Defect standard policy is to provide replacement parts and/ or repair kits free of additional charge. Damages and/or Defects reported after 30 days are not covered. Please provide photographs of the damaged parts, part numbers, and part descriptions that require replacement.

      After receiving details and photographs, replacement parts will be ordered. This takes 4-7 business days or more. You will be sent the tracking number. In some rare cases a part may become unavailable, we will contact you with an alternative resolution. Please hold on to your damaged items. When you receive your replacement part tracking notification, we will advise if your damaged part can be disposed of or if we will need to schedule a FedEx pick up.

      Please note the following: If parts are available nevertheless the customer would like to return, return will be subject to standard return policy including 15% restock fee and deduction of outbound shipping cost.

      After reviewing pictures, if a part is not easily replaceable a partial refund option can be discussed and determined at that time. When photographs have not been provided - return will be subject to inspection upon arrival at Home and Livings facility. Customer will be notified if reported damages are not found, and standard return policy fees will apply. For LTL Freight Damage
      Upon delivery, please clearly indicate if there is any visible damage to the packaging or items on the delivery paper. LTL  we have 24 hours from the time of delivery to file claims with carrier, please notify us within 24 hours if you have LTL visible damage. Home and Living will not be responsible for loss and/or damage arising from causes not the fault of Home and Living or from Acts of God, force majeure, natural disasters, public disturbances, or acts of subversive groups. Lost Shipments Please notify lost shipments by 15 days of expected delivery date. There might be an unexpected travel delay, and we can assist you and update you of the details. Please notify us and a Lost Trace will be filed. The trace will take 48 hours. If package is lost, a full refund will be issued, if package is found, a reattempt at delivery will be set up. Cancellation Policy- Please email to notify if you are requesting a cancellation. We will do everything we can to stop your order from shipping and cancel your order as quickly as possible. Please note the following:
      When your item has already shipped- standard return fees will apply. When we cancel your order before it has been picked up from the distributor - you will receive full refund.
      If your order has been picked up from the distributor and is being prepped for shipping  a 15% restocking fee applies to cancellation. Order Acceptance Home and Living reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of an order. Prices and availability of products are subject to change without notice. Errors will be corrected when discovered and Home and Living reserves the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted). Home and Living reserves the right, at its sole discretion, to refuse or cancel any order for any reason.


      At Home and Living our goal is to provide you with top quality home furniture and accents while at the same time providing you with a great customer experience.

      Shipping Policies Delivery is available within the United States. Shipments less than 120 lbs.(including packing materials) are usually via FedEx, UPS, & USPS. Transit time is 3-7 business days. Please note we cannot ship to P.O. Boxes or Military APOs.

      Freight Delivery Policy Shipments more than 120 lbs. are shipped via LTL freight delivery. Transit time is 5-7 business days to arrive to your local delivery terminal. (LTL delivery dates cannot be guaranteed). Some items will be shipped via LTL regardless of weight or size. Delivery to remote locations can cause delays. All freight shipments are Self Service delivery. We call it this because the customer is required to move the package into his/her residence. Please keep in mind these are usually large items and you may require the assistance of a friend or family member at delivery.

      The following are LTL guidelines: 1. PHONE NUMBER- Please provide the best phone number to reach you- for delivery appt.
      2. INSPECT PACKAGING- Upon delivery, please clearly indicate if there is any visible damage to the packaging or items on the delivery paper. 3. DELIVERY SERVICE- Self-Service Truck Delivery for all orders. A freight carrier brings the shipment on a scheduled delivery date. The customer is responsible for removing the package off the truck. With heavier items, you may want a friend or family member on hand for help.
      4. APPOINTMENT - A delivery appointment is required for your shipment. 5. REFUSAL / RETURN - If the shipment is refused and returned to Home and Living, standard return fees apply. The refund will be the purchase price, minus the cost of shipping both ways and a 15% restocking fee. This policy will apply to all orders, including items listed with "free shipping". Shipment refusals will be treated as a standard return, in which the above policy will apply. Tax- Items ordered from Home and Living may be subject to tax in certain states, based on the state to which the order is shipped.

      Privacy Policy Your privacy is important and we will do our best to protect the security & confidentiality of your information.


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