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Hobby Warehouse 2
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Hobby Warehouse 2
Return Policy

8250 NE Underground Dr
Pillar 156G
Kansas City MO 64161
US

Return Policy

All UNOPENED Returns or Exchanges must be received by us within 30 days of receipt. Returns after 30 days will not be accepted. Please allow 2 weeks for processing of returns and 30 days for refunds. Refunds will not include shipping and handling fees unless you received a damaged product or the wrong item was shipped and you do not want a replacement. Damaged or missing merchandise must be called in to us within 48 hours of receiving for replacement.

*Any item that has the manufacturers seal broken WILL NOT be accepted. These items are covered by manufacturers warranty after having been opened. Most packages have the manufacturers phone number on the box or on the instruction manual, but if you need help getting the contact info, please feel free to contact us and we will be glad to help. Refused Delivery If you refuse delivery of an order that was requested for express delivery (overnight, 2nd day, 3rd day), we will refund you for the merchandise less the return shipping cost.

Special Offers/Free Shipping Offers Returns of free shipping orders are subject to the original shipping charges when returned for a refund.

Please send all returns to our warehouse: 8250 NE Underground Dr.
Pillar 156G Kansas City, MO 64161

Contacting Customer Service: If your merchandise is not as ordered or is defective, contact our Customer Service Team at 866-812-8262 or via Sears Message Center. Our hours of operation are Monday through Friday, 9 a.m. to 5 p.m. CST.

Description

Who We Are: For more than 10 years, Best Service Stores has provided outstanding value at the guaranteed lowest prices. We are proud to bring HobbyWarehouse to our customers as the go-to source for everything they need to pursue their passions. Whether your hobby is racing model cars or building rockets, polishing rocks or flying model planes, Hobby Warehouse has the items you need and the quality you want.

Hobby Warehouse is one of the premier online retailers of remote control cars, helicopters and airplanes, model trains and railroad kits, slot cars and racetracks, model rockets, model cars, rock tumblers, educational childrens games, toys and more. Hobby Warehouse is dedicated to providing you with excellent customer service and the best selection of hobby products at the lowest prices. We offer the convenience of shopping online, and the comfort of knowing that your privacy and security are protected when you order through Hobby Warehouse.

Contact Information: Let us know how we can make Hobby Warehouse a better place for you!If you have any questions, comments, concerns or suggestions for Hobby Warehouse, please feel free to contact one of our helpful customer service representatives. Mail:

HobbyWarehouse 8250 NE Underground Dr.
Pillar 156G Kansas City, MO 64161

Toll Free Customer Service Line: 1-855-503-4677 Customer service hours:

Our call center is open Monday through Friday, 9 a.m. to 5 p.m. CST.

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