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Return Policy


Return Policy

Flora Hydroponics offers free shipping to the contiguous United States with USPS or UPS Ground.

We ship daily Monday-Friday. Unless otherwise noted, all orders will be shipped within 4-5 working days. All domestic orders will be shipped by USPS or UPS Ground. If you need to use a special carrier, please let us know.

We will only ship to the address provided during payment. We are not responsible for any packages that are lost or damaged if insurance is not purchased.

Shipping and handling rate is fixed and non-refundable. Shipping rates apply to 48 contiguous United States. PR, HI, AK, APO/FPO and US Territories may incur a higher rate.

Orders over $100 may require a signature confirmation. Please contact us if you have questions or concerns. Flora Hydroponics provides a 14-day return policy on most of the items purchased through our website or retail store. All items must be accompanied by a receipt and original packaging. Used or opened items may not be returned. Items purchased online cannot be returned to a local store. Merchandise must be shipped back to our warehouse. A 15% restocking fee will be charged on all returned merchandise. Return shipping costs and arrangements will be the responsibility of the customer. Special order items are non-returnable. All liquids, including nutrients, pest control, and supplements are non-refundable.


Flora Hydroponics is the southeast's leading distributor of commercial and hobby hydroponics supplies. We service small scale hobby growers and large scale commercial growers around the world. We maintain a full selection of commercial and hobby supplies. If you do not find what you are looking for on Sears, chances are we have it. Call us at 800-470-6881 or email us at


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