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Allurez.com
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Allurez.com
Return Policy

36 W 47th Street
new york NY 10036
US

Return Policy

At Allurez your satisfaction is our main priority, and we want to make sure that you are truly satisfied with your purchase. If you are not satisfied for any reason, simply return the unused item in its original condition within 30 days.

Details: * All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
* Products that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense. * Free gifts that were included in the purchase must also be returned.
* Diamonds and other items that included a Diamond Certificate must be returned with the original Certificate. If the certificate is not included we must deduct $300 per certificate, from the amount being refunded. * Engraved items are non-refundable
* Special and custom made orders are not refundable * Packages must be received at our office within 30 days of purchase
* Gift Cards are not returnable. * Although we do offer free shipping, we do incur the cost of shippping for every order. Therefore, we do not refund our shipping cost.

The return Process: Our simple return policy makes it very easy to return an item. Simply follow the instructions below:

1. Return Authorization Number (RMA): email us at service@allurez.com or call us at 1-800-554-3509 to let us know that you would like to return your item. We will give you an RMA number. Write the RMA number in the original invoice that we have sent you. Returns will not be accepted without this number. 2. Package Your Return: Safely package the item you are returning, and include all original packaging, the invoice, and collateral material. For security reasons do not write jewelry on the box. Return shipping costs are paid by the customer.

3. Insure your Package: Insuring your package is extremely important. Please also make sure to get a tracking confirmation for your order. 4. Refund: Upon receiving the package, our quality assurance team will review the item. Upon their approval we will issue a refund within 3 days in the original payment method, except for wire transfers, which will be refunded with a company check. Please follow the return instructions exactly as specified to prevent failure of refunding your order. We will refuse receipt of improperly packaged and/or uninsured packages. We will not be responsible for losses or damages during shipment.

Description

Allurez.com, located in the heart of NYC, is committed to providing you with the largest selection of high quality fine jewelry, designer jewelry, engagement rings, wedding bands, and certified diamonds. We carry a full line of rings, earrings, bracelets, necklaces, pendants, and much more. We also carry mens jewelry such as cufflinks, wedding bands, pendants, and other high quality items.

We put our customers first, and pride ourselves with providing superior products, great value, and superb customer service. All our items are accompanied with a Free presentable gift box, easy return policy, certificate of authenticity, and much more.

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