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Valentine Perfume
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Valentine Perfume
Return Policy

352 LAWTON AVE
cliffside park NJ 07010
US

Return Policy

Return Policy
In order to return merchandise, you must obtain an RMA number from our customer service department. You may return any unopened merchandise (except perfume minis, Bath Body) in its original condition, including original packaging and packing slip within 14 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging. Any shipping cost you incur to return the product to us will not be refunded.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. We do not offer refunds or exchanges on Perfume Minis and Bath & Body items due to health reasons. Please make your selections carefully.

We require the following information to process your return. (If this information is not included, we will be unable to process your return).

RMA number Full name and address
Phone number E-mail address
Packing slip Original Order Confirmation Number
Your reason for returning the merchandise Please return the merchandise to:
ValentinePerfume 200 Winston Drive, Suite 905
Cliffside Park, NJ 07010 Telephone: 201-463-7444
Fax: 201-496-6477 All returns must be shipped back to ValentinePerfume.com using a traceable courier.
(UPS, FedEx, USPS Delivery Confirmation) Any package that has not been received by ValentinePerfume.com and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 7 business days to process your return or exchange. If your package is returned to ValentinePerfume.com marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $8.95 re-shipping fee.


Cancel Your Order Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact a Customer Care Representative.


Contact us at: info@valentinperfume.com
1-201-463-7444 Monday-Friday: 9:00am-5:00pm EST


Claims You must notify us within 7 days from the date of your order if you did not receive it.

Description

ValentinePerfume.Com was created to provide the public with access to the largest inventory of genuine, brand name fragrances, and more at low prices.


Product Guarantee All of the products showcased throughout ValentinePerfume.Com are 100% original brand names. We only carry genuine name brand perfumes and colognes. Absolutely NO imitations or knock-offs.


Our Commitment We work hard to ensure that your shopping experience is completely satisfying and enjoyable. Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you. If you have any questions or concerns, please feel free to contact us info@valentineperfume.com.

ValentinePerfume.Com is a distributor of genuine brand name fragrances. Please note that we are not the manufacturer of any of the products we carry.

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