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Lands' End
Return Policy

5 Lands End Lane
Dodgeville WI 53533

Return Policy

The Lands' End guarantee has always been an unconditional one. It reads: "If you're not satisfied with any item, simply return it to us at any time for an exchange or refund of its purchase price." We mean every word of it. Whatever. Whenever. Always. But to make sure this is perfectly clear, we've decided to simplify it further: Guaranteed. Period.®

It's more than a return policy. It's a promise we've kept for 50 years now, to stand behind every product we make and every service we deliver. Returns are always free at the Lands End Shops at Sears.

Sears Marketplace order cancellation requests must be received the same day the order is placed and be received well before 9 PM Central Time of that same day in order for us to be able to fulfill your request. We are unable to cancel orders the day after we receive the order in our system as it is already in the process of shipping.


Lands' End® is a classic American lifestyle brand with a passion for quality, legendary service, real value and a simple two-word promise to stand behind everything it sells: Guaranteed. Period.® Lands' End delivers timeless style. Lands End offers a complete line of casual and tailored clothing for Women, Men, Kids & Home  plus outerwear, swimwear & more. And everything is Guaranteed. Period.® Returns are always free at the Lands End Shops at Sears.


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