Sears - Gift Registry

Registry Information Help

Top Tips

Q.

What items should I add to my list?

You can choose from a wide range of items, including housewares, baby items, Craftsman tools, Kenmore appliances, and lots more! Think about what you'll need after your event, and of course the things that fit your style.
Also, Sears Gift Registry provides a checklist to help you get started:

  • Online: Click on "Registry Checklists" in the "Registry Tools" section. Choose the checklist appropriate for your event.

  • In-store: Look for the checklist inside the Sears Gift Registry Book available from the Home Fashions/Kids checkout associate or the Gift Registry associate.

Q.

What should I say in the personal message area?

The personal message area is a great place to tell your friends and family about your style, room colors or themes, and the products you like. For baby registries, use this space to provide guests with information about your baby, such as "It's a girl!" or "We're having twins!"

Q.

Where can I get help?

If you are in the store and need assistance at the kiosk or computer, please see our Home Fashions/Kids checkout associate or the Gift Registry associate. You can also call 1-800-349-4358.

Q.

Why should I include my email address?

By providing an email address it will be easier to communicate changes that could affect your gift registry. As part of the registry program at Sears, you also can enroll in our email newsletter to can receive useful emails that have great tips on product information and how to make your registry uniquely yours. As well as notice of any special registry promotions those are launched.

Q.

How can I let everyone know where I am registered?

Printed enclosure cards are available from our Home Fashions/Kids checkout associate or the Gift Registry associate in packs of 25. Ask for as many as you think you will need, or the same information can be downloaded from our website. Visit our "Gift Registry Tools" section online to download our guides, or you can directly send your registry information via email by clicking 'Share'.

Q.

What if the scanner or kiosk is not working?

Our customer associates are there for you. Please ask any associate for assistance.

Q.

What is the registry barcode?

Your registry bar code is at the top of your list printout and is used to scan your information (registry ID) into the system, either with a scanner to add items to your list, or at the register to update your list when an item is being purchased for you.

Passwords

Q.

I forgot my password, what do I do?

If you forget your password, just click the link 'Forgot Password?' at the login screen online. You also can call 1-800-349-4358 for assistance any time.

Q.

Do I need a password to access a registry?

Yes, you need a password to log into your registry account. Please write down your password when setting it up and store it in a safe place you will remember.

Q.

Do my guests need a password?

Friends and family purchasing gifts from your registry will not need a password to purchase from your registry.

Manage My Registries

Q.

How do I add items to my registry?

Items can be added in two ways: online and in-store.
To add items in the store, print out your registry with bar code either at the kiosk or from a computer. Bring this printout to the Home Fashions/Kids checkout associate or the Gift Registry associate to get a scanner. You can use our online Store Finder to check which stores are nearest to you. Items are added to your list directly from the scanner.
To add items online, go to Sears.com from a computer or at the store kiosk. As you are creating or updating your registry, you can select items from our online store.

Q.

Can we check out more than one scanner?

No, our system can only access and update your registry through one scanner at a time. For your convenience, all of your scanners are wireless and record updates instantly.

Q.

What if the scanner says "Item not eligible for gift registry"?

Some items cannot be added to your registry if they are not available online. You can always use the personal message area to describe an item you want but weren't able to scan into your list.

Q.

What if the item I scanned does not show the color or size I selected?

Some seasonal, clearance, or clothing items may not display with the color or size you selected. To help your friends and family select the types of items you want, then use the personal message section to provide more information.

Q.

How do I delete an item from my registry list?

You can delete the products from your registry online or at the kiosk in the store.

Q.

I can't find my registry. What can I do?

If you created a registry but can't find it, please call us at 1-800-349-4358 and we will be happy to help you. You can also look up the registry by the registrant or co-registrant first or last names or simply by registry ID number.

Q.

How does my registry get updated?

When purchasing in-store, the cashier will need the gift list printout or your name and Registry ID to update your list. Items purchased online will automatically be updated on your list.

Q.

How long will my registry be active?

Your registry will stay active for thirteen months beyond the event.

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