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Most Helpful Reviews
Resistance motor broke after very infrequent use just over a year after purchase. New motor with shipping $115 still doesn't work correctly, is skipping every other resistance level. The motor is a plastic piece of junk, not strong enough to move that huge magnet!
Before I make a big purchase I like to read the reviews. many times I find out that people just don't know what they are doing and they want to find a blame for their mistakes. This seems to be the case here. I have used it daily for about a month now and I have found out that the knocking probably comes when you ride it and shift your weight for momentum. You should try to stay straight and use your muscles instead of your weight. The heavier you are and the more shifting you do is probably what causes the banging and knocking noises people are complaining about. This is also most likely the cause of the rocking I saw in some reviews. I am about 150 lbs and in the beginning I was doing this and saw right away it was wrong. As for the strong resistance, this is probably because your body weight causes resistance in every situation. the heavier you are the more resistance there will be. The only way to prevent this is get a machine that will move for you but this will provide no results. its not a ride! As for putting it together it took me about 3 hours. It is probably best to do this alone(I did) this avoids people getting in the way and causing frustration. The only time it said for two people was things like having someone hold the wire so it doesn't fall. I didn't need help. Make sure there is plenty of room because it is big. do it when there are no kids around and take your time! I was in no hurry because I wanted to do it right and after reading the reviews I wanted to be sure to avoid any problems after assembly. One review in here said to put the axles in the freezer. My first one I did not do this and spent time trying to find something to whack it with! I remembered the advice and the rest of them went in like butter! No hammer needed! The instructions say to put a screw into one end of the axles first but I put the axle in first then the screws. this way I was able to see the axle and be sure it was spaced evenly when I put the screws in. As for the quality it is home gym quality not pro gym quality. For the price I think it is great! I purchased this because I have a chair job and at 40 years old after 5 minutes of attempting to jog at the park I pulled a muscle in my hip and it didn't heal for weeks! I figured I should do something now or 60 years old is going to be painful! With this machine my ab, legs, hip, and arm muscles all hurt in a good way! I feel like keeping straight on it instead of shifting your weight side to side is great for the abs! Don't let these reviews discourage you from having a great machine in your home! I jump on 5 min. before work 5 min. after and 20 min. about 3 nights a week. Its right there! no excuses! I love it. its lots of fun. Just remember put the axles in the freezer, don't rock on it and as with everything, keep good posture for an effective workout! Also the Ifit program on here is with a monthly fee. its not a bad price but I haven't used it because the machine has plenty of programs to k
I just bought this item and so far so good. I have been reading a lot of people having problems with putting it together. I followed the directions and things went smoothly till I had to insert the bushings into the swing arms. There is the problem. The swing arm holes are painted over which will not allow the bushing to pass thru it freely even greased. I used a drill and just ran the bit around the inside and cleaned off the paint and the bushing slipped easily thru the swing arm. The inner sleeve was very tight and after reading the reviews here I had a hammer and piece of wood ready and placed the wood over the bushing, braced the swing arm with my leg so as not to bend it, and tapped it thru the sleeve with the hammer till both ends were flush. Presto it was done. The only other thing you want to make sure of is that once you have the screws hand tight is to use both the allen wrenches and tighten them at the same time or one might pull the bushing out. Hope this helps.
Feasterville Trevose, PA
After just over one year of occasional use the resistance motor broke. The worst part is that they want almost $100 for a replacement. It's a cheaply made motor with plastic gears inside. Very poorly made. It also squeaks and squeals like crazy while you are on it too. Noisy and distracting.
Noisy, more noise, never-ending noise. The noise is from the steel axles, even when greased right, where the arms have to rotate. And the endless clacking from the strider adjuster as the **** loosens, ever so slightly, when working out. Icon is useless for support. That is a VERY important thing to keep in mind, as any equipment might need some. Nordic has gone downhill since my last elliptical from them. Also, the heavier you are, the worse the noise gets. It is much less, still there, but less, when my wife is on the machine. She weighs 105 and I am 170. The clacking from the strider adjuster **** also sends a vibration through the machine that really irritates me.
It took me about 2 1/2 hours to put this together. Like other reviews, I found the read axles difficult to get aligned, and when there is grease on them, it is a real pain. Everything else assembled quite easily, although time consuming. I noticed that several folks complained about the noise, or clacking. That was happening to me as well. I was just at the point where I thought I would have to return it when I realized that noise was similar to that when you unscrew the knobs to make the stride adjustment. I did not have those REAL tight, just tight. When I put all my strength into tightening them, I mean REALLY tight. all the noise stopped and the unit worked smoothly. I am not sure that my wife will be able to easily unscrew them if she wants to adjust the stride, but I think most of the complaints about noise in the rear of the machine may be due to the same issue. Screw the adjusting knobs in real tight! So, now we will see if it lasts for awhile. I was wanting a unit that could take 5-8 workouts a week and not fall apart. But only time will tell on that issue.
Im guessing I got stuck with a lemon because none of the parts fit together. The back piece to my cup holder was too small, the metal rods did not fit into their designated sockets and a part of my machine was broken. I am very disappointed in the outcome and I am returning it once I finish packing everything back up.
This is a good machine for the money! I would definitely recommend it! It works well, and seems sturdy but does shimmy a bit in the front. Not enough to be an issue, but may bother some. I didn't pay to have it put together, but I was pleasantly surprised how easy it was to assemble. A previous post said to put the axles in the freezer to shrink them before putting them in. This was very helpful, thanks! The elliptical went together fairly easily in about 2 hrs. The instructions are well written and the parts are of decent quality. However, the resistance is a bit tight. The lowest level feels more like the medium or high resistance on a fitness center elliptical. NordicTrack should fix this if they're going to continue marketing this machine. Personally, I can live with the higher resistance, but it may be difficult for a smaller person. I do love how quiet the elliptical is!! Just make sure you tighten all the bolts REALLY TIGHT! It was a beast to get upstairs, but I recommend it.
I had bought Nordic Tract equipment before so was confident, First its hard to put together, once its put together it shakes and squeaks terrible, you cant hear your music it is so loud, also the pedals are so hard to move, on level 1 i can only be on it a few minutes, Nordic track themselves are saying nothing is wrong with it, I will be returning this one tomorrow for a refund, I think just because you buy the E5.5 Elliptical doesn't mean it should be this crappy, I hope Nordic Track reads these reviews on this and listens, we all cant buy the top of the line,
The reviewer indicated they are affiliated with this product.
Bay City, MI
Just wondering if anybody else 's elliptical E5.5 is hard to pedal or if its just mind. I can only do 6 to 7 minutes on it.and I been working on it for 3 weeks now,it just seems hard to do.and iam not out of shape I walk everyday for and hour so I dont know why I cant do more than 6 to 7 minutes on this thing ? fustrated..
The reviewer indicated they are affiliated with this product.
Like many others, I read the reviews about problems with the back arms and axles. I ignored them thinking they were user-error, but experienced the nightmares myself first-hand. There must be bad batches of the axles that are machined incorrectly, there's no other way to explain it. The front arms slide in no problem but the rear axles are simply far too big for the holes in the arms gearbox. I FINALLY was able to make some progress by using a bit of creativity and science. I *froze* the axle pegs in the freezer for 30 minutes to shrink them just enough to slide them in halfway. After that, you'll still need to use a rubber hammer enough so that you can use a bolt and washer on the other end to tighten and pull the peg through the axle assembly. I ended up threading about 8 of the bolts trying to pull the axle through, but thankfully NordicTrack is sending more out without any hassle. The unit works great otherwise, well worth it, don't give up if you bought it already!
I'm so glad I bought my Nordictrack Elliptical instead of a gym membership this year. I have a busy schedule and can work out whenever I want. I don't have to get dressed, drive anywhere, worry about how I look. I can blast my radio or watch my programs without any interruptions! I wish everything in my life were this simple! Lol. Thanks Nordictrack!
First of all this was beyond difficult to get into my house. The box was so big and heavy and as a 150 pound girl it was a huge struggle. Then it took me over 8 hours to assemble it and now it makes all sorts of noise. The instructions were well written, but the parts did not "slide" or "fit" together like they were supposed to, especially the axels (Had to pound on them with a hammer to get them into place). I finally got it all put together and I can't believe how noisy and shaky it is. It clunks all over and sways back and forth the entire time. I'm very disappointed that I spent so much time and money on this stupid machine.
Great Bend, KS
My wife and I bought this elliptical (our first) after much searching and reviewing everything that was out there. All the "cheaper" machines all had pretty much the same reviews. Either they loved it or hated it for all the same reasons. This Nordic Track was no different, but after test driving one in our local Sears store and for the price it was offered we bought it. Assembly was fairly easy. It did take 2-3 hours to put together, but I took my time and made sure it was put together correctly. The instructions are easy to understand. Some of the plastic pieces that go around the joints are a little tricky to get on, but with a little patience it all went together. The machine is very quiet. The display is large and easy to read and offers lots of different programs. It's very easy to use and gives you a great workout. Overall, I really like this machine.
I still like the ellptical, but when I went to use it on the 3rd day, the power wouldn't come on. I called Nordic Track and they are sending a replacement power adapter, but I am just hoping nothing else happens.
Windsor Locks, CT
for some reason, i am being limited in my length of review. so quickly- easy to assemble if you are not an idiot, and plenty solid and stable.- i am going to refute some of the comments from other reviews. "Some screws are missing so unable to assemble." >the screws and all attachment pieces come on cardboard, labeled and silhouetted, with the part name, number and quantity, and then plastic sealed. -"The first time I used the elliptical it was pretty shaky. By the following Thursday(1 week) the entire elliptical was skaking so bad that I could not even use it.">this seems more like an assembly issue as it is plenty solid. -"the elecrical cord was severed...can't get a replacement at sears"> it's a standard ac adapter cord, available almost everywhere.-" If you're looking for a smooth, quiet machine like most found in health clubs">why would they compare it to a $4,000 machine?-"I weigh 250 lbs and do not recommend"> i am 275 lbs, it's fine. some people !
UGH!!! this was a gift i was excited as my wesco $189 elliptical broke. my parents for christmas bought this for me and i feel awful since its the hugest piece of junk!! i have knee & hip problems so i have been very happy with using a elliptical till now..the axel poles where hard to put together needing a lot of banging causing the washer on the end of my handle to split and even though their service department was very helpful sending me all the parts i needed even a left arm saying the fit could be wrong from the arm not being molded right which is why it was so hard. it now wobbles like crazy it feels like its also galloping or like the back main wheel is skipping which is no fault of ours as that part comes preassembled, since dec 24th have not done more then 20 min on it and after i had hip pain. as for you get what you pay for which i have read in many of the reviews i can say the cheap $189.00 one from ******* served me for over a year very well.
Parts didnt line up, Bad welds, etc. I'm not going to bother to finish assembling it. I don't even want to waste anymore time thinking about this POS. I don't blame Sears, But NordicTrack ought to be ashamed of themselves.
Good machine for someone just needing to get exercise. The front end can get a bit wobbly if you really pick up the speed. Its pretty quiet, but if you pick up the speed there is a plastic peice that squeeks a little, but I havent taken the time to mess with it yet to see if I can fix that. The touchscreen buttons are pretty sensitive, its easy to switch off your program if you dont mean to. Wish it had a fan, but overall it is a good machine for my use everyday.
We were excited to purchase this product as the price was right and we wanted to have an eliptical for home use. I regret that we impulse purchased this item on Black Friday 2012 without first consulting the reviews. We concur whole heartily that this is a lower line model, poorly constructed, and very unstable. We are concerned about using it because of how shaky it is and I have tried to make arrangements to return. My husband is about 220lbs and I am 160 and even my 120 lb daughter finds it to feel unstable. Sears will take it back if we get it there. Now that it is assembled that will be difficult. It took 3 hours for two people to assemble, our friend had done another one but noticed right away that the quality was inferior. Sears will come get it for $69, so that is regrettable too. The manager said we could work something out if we came in and replaced this model with another, but I am somewhat reluctant if Sears only carries the lower line models.
San Diego, CA
I bought this in July 2012. So far so good. I did pay the extra money for assembly and definitely recommend to ensure better results. It is very very quiet and works well. Love it so far.
Presque Isle, ME
So frustrating, bought it and got it home...a million pieces, ok I can deal with that, the elecrical cord was severed...can't get a replacement at sears had to call the company and wait a week and a half to get the new one. After all that and getting it put together the eletricial still doesn't work. Now we have to return it and start over...all I want to do is be able to use it! I guess I can but no music or anything eletricial:(
Took unit home and went together great. Only took 3 hours. Pluged console in and timer, rpms, and programs wouldnt work. I called nordictrack and they said they would send me another console in seven days. Well I recieved new console and then nothing would work. Called back and told them my new problem and they said they would send me another console. I then asked how many consoles would it take for them to just send me a new machine, and they said until the amount of consoles would out price the amount of the machine. Well, I took the machine back to sears and they were stunned that I was treated that way and gladly returned my money. I then went to dicks sporting goods and bought a sole eliptical and it is awesome... Dont buy any nordictrack equipment. I cant beleive how junky they are.