Overall, others give this:
Very disappointed with this purchase. I have used other Bon Jour products and liked them. This one doesn't work well. Doesn't really whip non-fat milk that well and doesn't work with 2% or whole milk at all. Soy didn't work either. And it doesn't heat the little froth that it makes. I returned mine.
Bloomfield Hills, MI
It's so easy to make hot or cold drinks at home with rich foam as good as any coffee shop with this device. Combine it with Starbucks Via Instant Coffee and have instant drinks that taste like you spent a bundle. Don't know how I lived without it.